Problems loading purchased game on xbox series x

This problem is absolutely just an xbox series x problem. I have 2 other xbox consoles hooked to xfinity wifi. I have a one and one x hooked to it with no issues but fpr whatever reason the series x will not load the login page.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please perform a powercycle on your console to fix this issue

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work, extended powercycle and resetting the network hardware will be the next resort.

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

I'm playing on Xbox series x. No problem playing games on multiplayer with good internet connection. But for some reason I can't get gamepass to load.

Same problem with the Microsoft Rewards app. There is no picture. Just a grey square that won't load. Xbox series X

I have The same Problem,Xbox one x works without Problems,purchased The crossgen Bundle for my new series x and IT doesn't start !