Problems joining Xbox live for child account

I have some problems with out Xbox 360. Someone gave us his old Xbox 360 and I created 2 profiles for my childen. Some time ago they really wanted to have Xbox live so I purchased a subscription with my ms account. This downloaded a new profile. One of
my children played quite some time using my profile but yesterday I received an email about a purchase . Therefore I decided to join xbox using their own account but as they are <16 I have to authorize but that doesn’t seem to work. Each time I try to join
the Xbox restarts at the end of the process. :/ Now I also made the fault to create an account using the laptop but now one of them has two accounts 1 live account (without all save games and achievements) and an offline account. Argh!!! And also a lot of
save games and achievements are on my account. So they are complaining they have to begin all over.

1. Anyone who knows why the Xbox is rebooting and how to fix this (so I can joint the other account with Xbox live) ?

2. Is there any way to transfer all save games and achievements to my sons account?

3. Or else can I somehow remove the payment option from my account so they can safely use that account without purchasing games etc. but still use Xbox live?

Anyone who can help??? Thanks!!

:)

 

How to Join Xbox LIVE

This is the final step before you start enjoying the most amazing entertainment experience on Xbox LIVE.

The process is free and easy to follow.

You only require an valid email address and a high-speed internet connection.

There are two Membership levels available: Free and Gold. You can read more about what you get with each membership level.

Before proceeding, confirm the following:

If you have a Zune or Games for Windows LIVE account, it means you already have an Xbox LIVE account! All you have to do is to download the account to your Xbox 360 console, sign in and start enjoying the Xbox LIVE experience.

If you have a Microsoft account, you can use it for your Xbox LIVE account.
Note: "Microsoft account" refers to what was formerly "Windows Live ID". It is the email address and password you need to sign into Microsoft services (including Xbox LIVE).

This means that if you already have a Messenger or Hotmail account, you automatically have a Microsoft account.

So, during registration for Xbox LIVE, if you are asked for an email address, enter your Microsoft account.

If you don't have a Microsoft account, you can sign up for a free account on your computer, or during the signing in process for Xbox LIVE.

If you decide to go for Gold Membership, you should have your credit card information ready before proceeding with the process of signing up for Xbox LIVE.

Steps to follow

1) On your controller, press Guide then select Join Xbox LIVE.

2) Follow the instructions on the screen on how to sign up for Xbox LIVE.

Note: Make sure that you enter your correct date of birth when signing up. This will be used to determine whether you get a child account or an adult account. Once the account is created, you cannot change the date of birth.

Join Xbox LIVE Gold Family Pack

With the Xbox LIVE Gold Family Pack, your family is given four 12-month Gold Memberships for less than the price of two. If you are interested, just select Family Gold on the Subscription selection screen.

No option for Gold Family Pack?

You might be using a child account, or the Gold Family Pack does not apply to your region.

Here is a list of countries that have access to the Gold Family Pack:

• Australia
• Canada
• United States
• United Kingdom
• Germany
• France
• New Zealand
• Japan
• Mexico

 

playing live

Is your account for Live a child account by any chance?

You will have problems playing pretty much any game online if so.

 

1. It is no longer possible to turn an offline child account into a Live account. So if you try doing so through the console, it ends up rebooting. You would have to create a new online account for them through the website and then download it to the console
for them to use. They will have to start over with everything.

2. No. Nothing can be transferred between accounts.

3. You can't remove a payment method while it is attached to an active gold subscription. So you would either have to cancel the subscription you're currently on, then remove it. Or wait for the current subscription to end, then remove it. In order to use
Live without adding a payment option, you'll want to buy prepaid gold cards.