Problems downloading Xbox Games through Game Pass on PC

Make sure the games you're trying to download are available for the PC through Game Pass and/or Play Anywhere. Not all of the same games will work on both.

Also try downloading through Xbox (beta) app. If you haven't downloaded it, you can download it at https://www.xbox.com/xbox-game-pass/pc-games?xr=shellnav

Hello Avian,

When you want a game from the game pass for PC, you need to go through the game pass for PC or the Microsoft store to download the games. They will not download from the app or console companion. Here is the

game pass for PC FAQ.

Thanks,

Brad

Hello SwagmasterC,

Thank you for reaching out to us about your issue!

Can you verify whether or not you are still experiencing this problem?

Have you tried signing out the account with the Game Pass Ultimate subscription and then signing back into the console? When you are downloading or trying to download the games on to PC through your Game Pass Ultimate subscription, are you downloading them through the Xbox app on PC?

Let us know as these answers will help us during investigation.

Hello Avian,

When you want a game from the game pass for PC, you need to go through the game pass for PC or the Microsoft store to download the games. They will not download from the app or console companion. Here is the

game pass for PC FAQ.

Thanks,

Brad

Hello Brad,

Thank you so much!

Game Pass Ultimate includes Game Pass for PC. So yes, it can be used. Are you trying to download the games through the Xbox app or Microsoft store app?

Also, keep in kind that Game Pass for PC does not have the same amount of games Game Pass for console has, so if you'll want to make sure you're downloading games that are included.