Problems connecting to the 5 GHz Wi-Fi network

Yes, it could be the case!

If you're on a wireless network, make sure you're on a 5 GHz network, not 2.4 GHz (on a 2.4 GHz wireless network you may see some interference). See Using a 5 GHz Wi-Fi network below.

You can also try a different connection network to see if it corrects the issue!

Hi

Sorry but I don´t have headsets wireless... Then XBOX ONE don´t support wireless high velocity.

It's better a computer than console xbox ? are you sure ?

The point I was trying to make was about signal interference.

If you can't connect your console with a wired connection, check to see if your home router supports dual-band connections (both 2.4-GHz and 5-GHz Wi-Fi connections). If your home router is dual band, try moving your Xbox One console
to the 5-GHz router connection and move other wireless devices to the 2.4-GHz router connection.
While 5-GHz Wi-Fi has shorter range than 2.4-GHz Wi-Fi, it can also have less overlap with other wireless networks and therefore perform better.

Troubleshoot downloads on xbox one

This support page Troubleshoot slow games on XBox one states

Wireless network contention - If your console is connected to your home network via a wireless connection, the console may be competing with other wireless devices or other wireless networks. If possible, try connecting
your Xbox One console to your home router through a wired connection.

If you can't connect your console with a wired connection, check to see if your home router supports dual-band connections (both 2.4-GHz and 5-GHz Wi-Fi connections). If your home router is dual band, try moving your Xbox One console
to the 5-GHz router connection and move other wireless devices to the 2.4-GHz router connection. While 5-GHz Wi-Fi has shorter range than 2.4-GHz Wi-Fi, it can also have less overlap with other wireless networks and therefore perform better.

If you can connect your console with a wired ethernet cable, I would do so, as a wired connection is superior to wireless

Hi Robson, my name is Oskayra it is my pleasure to answer your question.

The reason is that your laptop has a faster Wi-Fi adapter than your gaming computer. Your laptop's Wi-Fi adapter is a 2.4 GHz and 5 GHz model, which means it can connect to Wi-Fi networks on both bands. In contrast, your gaming computer's Wi-Fi adapter only supports the 2.4 GHz band.

The 2.4 GHz band is more common and has a longer range than the 5 GHz band. However, it is also more congested, which can affect download speeds. The 5 GHz band is less congested and can offer faster download speeds.

To fix this you have to buy a more advanced wifi adapter or try using the ethernet cable connection.

I hope my answer has clarified your doubts and has been useful, if so let me know, remember that your answer is important to me. If you have any other problem do not hesitate to contact me.

Best Regards, Oskayra

Hi,

since upgrading to Xbox One X I used to connect to the internet with 5 GHz (frequency) home Wi-Fi (the router is right next to my console) and I haven't had any problem. However, since like 10 days ago, my console isn't all of a sudden able to connect to
the 5 GHz Wi-Fi. Xbox identifies the network but it returns "can't connect to the wireless network" error when trying to connect to it.

It connects to the 2.4 GHz network without any issue though.

My other devices connect to the 5 GHz network just fine.

I would like to know if I should send the console for repair or if there is any way to make it work again.

I have already tried to: change SSID and password, change security setting, check that MAC filtering is turned off, factory reset xbox, alternate MAC adress, disconnect and restart router.

Thanks in advance for any advice.

since will not on my upgrading to um Xbox one x did make a Right way do but how fix up my a life be used to connect to the with 6 GHz my home and no wi-fi all in the moring full time