Problems claiming rewards

Discus and support Problems claiming rewards in XBoX Rewards & Social to solve the problem; I’ve went to claim my £10 gift card for going gold and it says that the offer has ended and I’ve got till 31st of may 2018 to claim it... Discussion in 'XBoX Rewards & Social' started by ExplosiveGimp4, Apr 6, 2018.

  1. ExplosiveGimp4
    ExplosiveGimp4 Guest

    Problems claiming rewards


    I’ve went to claim my £10 gift card for going gold and it says that the offer has ended and I’ve got till 31st of may 2018 to claim it

    :)
     
    ExplosiveGimp4, Apr 6, 2018
    #1
  2. The crazy k1ds
    The crazy k1ds Guest
    I need help with my reward

    I need help claiming my reward
     
    The crazy k1ds, Apr 6, 2018
    #2
  3. CincinnatiJoe
    CincinnatiJoe Guest
    Why do you keep disabling my family's and other family's Reward accounts!??!?!

    Dear Microsoft Rewards,

    Why do you keep disabling and enabling people's Microsoft Reward accounts claiming they have violated terms??
     
    CincinnatiJoe, Apr 6, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Problems claiming rewards

    Hello ExplosiveGimp4,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website. If you are asking about a general
    Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
     
    XBLRewards8, Apr 9, 2018
    #4
  5. XBLRewards8 Win User

    Problems claiming rewards

    Hello ExplosiveGimp4,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website. If you are asking about a general
    Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  6. Rodrigo Oliver Win User

    Problem of claiming reward

    Hi Oussama, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, contact Microsoft Rewards support:

    https://rewards.bing.com/support

    I hope this helps.
  7. riverzillest Win User

    missing VIP perks & credits

    the vip perk has now shown up and been claimed the only problem now are these pending rewards credits
  8. XBLRewards8 Win User

    Rewards claim

    Hello TendoHaremKing,

    Your deposit is being prevented due to a mismatch between your GBR Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not
    also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
    you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
    https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. While you will lose your progress by starting a brand new account, you can start earning Rewards Credits
    that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
    If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending
    deposits from your old account to your new one.
  9. XBLRewards8 Win User

    Claimed reward

    Hello BravoSierra88,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
Thema:

Problems claiming rewards

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