Problems changing my account e-mail

Discus and support Problems changing my account e-mail in XBoX on Consoles to solve the problem; I created my Xbox Live account back in college, when I had my university e-mail address. Now several years later, I would like to change my primary... Discussion in 'XBoX on Consoles' started by JakeAndCereal, Jan 22, 2016.

  1. Problems changing my account e-mail


    I created my Xbox Live account back in college, when I had my university e-mail address. Now several years later, I would like to change my primary e-mail. In doing so, Microsoft requires me to verify that my university e-mail is actually me. The only problem
    is, I've been away from college for 6 years and no longer have access to that account. So I cannot add an alias without verifying the e-mail I don't have access to.

    I've tried Microsoft support chat but they just don't understand what I am trying to do. Can anyone help?

    :)
     
    JakeAndCereal, Jan 22, 2016
    #1
  2. Can you sign in Xbox live with a different E-mail account?

    So, I have already an Xbox Live user and my E-mail account I used to sign in Xbox Live is about to close. Can I use a different E-mail account to sign in Live with the same user?

    It's important, because I have all my achievements/ plus friends in this user and I cannot try it out, because I have not created another E-mail account, yet.
     
    Konstantinos89, Jan 22, 2016
    #2
  3. Change Xbox Account Email to a Different email.... With a twist?

    Hi there,

    Changing the e-mail your account is attached to would only affect the e-mails you're receiving from Xbox. We do have steps listed for

    changing the e-mail associated
    as well.
     
    Mister Taurus, Jan 22, 2016
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    Problems changing my account e-mail

    Hey there!

    Thanks for the support message.

    Just to confirm, you never verified your current primary email alias correct and you are stuck at the "Before you add an alias, we need to make sure you can verify ____________" etc.? If so, please go to
    account.live.com/addassocid and you can add another email there and this should bypass that page. If not, try this link:
    account.live.com/rename From there, just add an email you have access to then follow the prompts to verify it.

    Cheers!
     
    iNb4 Ownage, Jan 22, 2016
    #4
  5. Senryu BR Win User

    Xbox Account

    You can change the e-mail (the answer is YES!!!)

    You go in your account go to your register and change the e-mail (warning!!! if you want to change the e-mail that e-mail don´t have be atached whif no account in XBL, because you can´t use the same e-mail for 2 accounts).

    If you don´t have that problem is just change and wait the e-mail of confirmation

    And go to WLA management and use the remove account tool for the Unwanted account

    If you have already use the e-mail you want in the "unwanted account" you have to do a little marathon...first go to account you want to delete and change there the e-mail (put a non used e-mail, just to speed up the process you can open a new e-mail in
    some free e-mail service...after changed now you can change the e-mail in your "main" account and put the e-mail you wish and after changes the e-mail of both accounts you can dlete the Unwanted account by WLA if you cant knok the adress go to xbox. com account
    management and in the low page option you have account management there you can manage your account.

    I hope i help you and forgive my bad english it´s self learnerd.
  6. iNb4 Ownage Win User

    Problems changing my account e-mail

    Hey there!

    Thanks for the support message.

    Just to confirm, you never verified your current primary email alias correct and you are stuck at the "Before you add an alias, we need to make sure you can verify ____________" etc.? If so, please go to
    account.live.com/addassocid and you can add another email there and this should bypass that page. If not, try this link:
    account.live.com/rename From there, just add an email you have access to then follow the prompts to verify it.

    Cheers!
  7. CallumDaw Win User

    Can't access microsoft account e-mail connected to my account.

    the problem is with the e-mail account connected to my account. I need to update it to my current e-mail but i cannot login to the current e-mail connected to it, causing a whole heap of problems for me.
  8. I Dashboard It Win User

    Help please!!!!!!!!!!!!!!!!!!!!!!!!

    When I saw the title I thought it was going to be a harassment problem...

    -

    If that old e-mail no longer exists, create a new e-mail and change the WLID on the Xbox LIVE account to the new e-mail.

    -

    Happy gaming!
  9. Syxus Win User

    Account Error 801540FA and Credit Card problem

    Okay, I tried to call sometimes and, by the third time, a man told me that the service is not working correctly since monday and that the problem is not with my account. However, as I said before I changed my account e-mail but when I log in on my xbox 360
    on the upper left side where my Gamertag is shown, the e-mail that shows up is the old one, even thought everywhere else shows my new e-mail. Could that be a problem?
Thema:

Problems changing my account e-mail

Loading...
  1. Problems changing my account e-mail - Similar Threads - Problems changing account

  2. I was going to redeem my 200 robuxs but it got deleted is it a problem with Microsoft for me??

    in XBoX Accessibility
    I was going to redeem my 200 robuxs but it got deleted is it a problem with Microsoft for me??: I was going to Microsoft and I saw that the 200 robux option isn't there so is it a chance it got deleted?? 8ade07ca-7751-4114-97fd-dccfe8fc07c3
  3. I have login in Minecraft but why I can't play any server pls solve this problem

    in XBoX Games and Apps
    I have login in Minecraft but why I can't play any server pls solve this problem: I can't play any server why pls help me and fix this problem f87a851b-e838-49b9-ba71-4910d1ff269d
  4. Minecraft mein problem Hota Hai

    in XBoX Games and Apps
    Minecraft mein problem Hota Hai: Barbar Yahi problem a Raha ***Moved from Microsoft 365 and Office / Install, redeem, activate / For home / Android*** 4be8bb47-154c-4869-82bb-dd4045b9cb51
  5. Problem changing graphics too long when loaded I'm on a 4k 60hz or 60FPS game it's long

    in XboX Insiders
    Problem changing graphics too long when loaded I'm on a 4k 60hz or 60FPS game it's long: Hello a problem with graphics change Gup it is in 4k 60hz or 60Fps it must be stabilized I have the impression and seen that it takes a long time to change It will have to be improved I ask for a...
  6. Problem when changing gamertag

    in XBoX Accessibility
    Problem when changing gamertag: I paid for a gamertag change over a month ago but my old one is still visible in-game and on the Xbox app. Is there an option I missed ? c89e6531-ccf8-4f0c-a9ba-40fd657eab21
  7. Hey, so im having a problem uploading a custom gamerpic, i want to change it but its always...

    in XBoX Accessibility
    Hey, so im having a problem uploading a custom gamerpic, i want to change it but its always...: Hey, so im having a problem uploading a custom gamerpic, i want to change it but its always 'too small' when its bigger than or the same size as 1080 x 1080 p. Please help...
  8. 1440p Capture problems, cant change resolution settings for clips to match output.

    in XboX Insiders
    1440p Capture problems, cant change resolution settings for clips to match output.: I play on 1440p and my game captures are only at 1080p and constantly freeze anytime I clip something. Not sure what I can do, I've already done a reset on it and it didn't change anything....
  9. I got problem i want to change my password but i put old number i cancel this number before...

    in XBoX Accessibility
    I got problem i want to change my password but i put old number i cancel this number before...: I got problem i want to change my password but i put old number i cancel this number before so now i want to change my password i cannot receive verity code what should i do now?...
  10. There was problem getting your captures try again in a bit. And Can not change the place...

    in XBoX on Windows
    There was problem getting your captures try again in a bit. And Can not change the place...: There was problem getting your captures try again in a bit. And Can not change the place from C:\Users\AppData\Local\Temp. I have already tried reset repair, And even uninstall and re-install. But...