Problems buying a subscription to ESO plus.

Discus and support Problems buying a subscription to ESO plus. in XBoX Sales and Promo to solve the problem; Ok everyone, i will do my best to explain what has happened in the last month. About two or three years ago I moved to Argentina and recently in July... Discussion in 'XBoX Sales and Promo' started by ChristopherBoyd4, Sep 1, 2020.

  1. Problems buying a subscription to ESO plus.


    Ok everyone, i will do my best to explain what has happened in the last month.

    About two or three years ago I moved to Argentina and recently in July I bought an Xbox one X for my birthday present. I now have an Argentine card so I had to migrate my account to Argentina, I started this about a month ago.

    At first I had a lot of problems but I was able to figure out that I had to switch my region on the Xbox store, the Xbox and my Microsoft account. Once I had that done I was told to wait three days to be able to purchase on the store. Well that didn’t work;
    I was told to wait three days again, This time we tried deleting all previous billing address and account information and purchase information, I was then told to wait three days again. After contacting them again they told me that I could buy gift cards
    even though that there are no gift cards on the Xbox store for Argentina now, and I was told I could make a second account to gift items to my main account. Well the game that I play is elder scrolls online and unfortunately this is not possible. I did make
    an account, however afterwards I found out that I cannot gift items to an ESO account. So after waiting a week again (at this point a month had passed, which was the maximum they said i would have to wait) I got a hold of them again yesterday and they pointed
    out that I had two subscriptions which were still being paid with dollars, my Xbox live and ESO plus so we went ahead and canceled both of those. Thankfully, they refunded the money I spent on ESO plus and i was able to purchase three months of xbox game pass
    in argentina, with pesos.

    After 24 hours I tried to purchase ESO plus Again however the only option that is on the Xbox store says “manage” and there is no option to buy it again. Furthermore I am unable to buy anything else on the Xbox store with my card.

    To be a very specific my card is Argentine and my account has been migrated to Argentina also all of my settings are sent to Argentina. When I made a new account I made it an Argentine account and I am able to use the card on my other account on the same
    xbox. To be even more specific, I am in Argentina I have tried to use an Argentine VPN as per Microsoft support and that also has yielded no results. The last time that I talked with Microsoft chat they told me to try the Xbox forms and that there was a few
    people with the same issues in the Argentine store however I am still unable to purchase anything including ESL plus and I have no idea what else to do. To be even more specific, I am in Argentina I have tried to use an Argentine VPN as per Microsoft support
    and that also has yielded no results. The last time that I talked with Microsoft chat they told me to try the Xbox forms and that there was a few people with the same issues in the Argentine store however I am still unable to purchase anything including ESO
    plus and I have no idea what else to do

    :)
     
    ChristopherBoyd4, Sep 1, 2020
    #1
  2. DuroNL Win User

    Eso plus bonus

    The problem lies in the automatic renewel of the ESO Plus and the 1500 Crowns bonuse,

    @MemphizUK buying Crowns in bundles would not generally give problems.

    The reason why you need to contact Xbox Support for ESO Plus problems, is because of the subscription is with Microsoft directly, and not with Zenimax.
  3. Smwutches Win User

    ESO Plus and Gameshare issues

    Not all in-game things will share. In this case, each of you would need to buy ESO Plus on your accounts in order to use the subscription.
  4. Kelemvor79 Win User

    Problem with eso plus

  5. msgrogms Win User

    Problem with eso plus

  6. Madness Incarni Win User

    Problem with eso plus

    Have emailed them 2 days ago and sent a request cos game still nothing
Thema:

Problems buying a subscription to ESO plus.

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