problemi con codici/ problems with codes

Hello Pierpa,

Thanks for reaching out to the forums. We understand you are trying to recover your account. The only way to do so is through the

account recovery form. As the previous console is broken, you may want to reach out to support. Be aware there is a high volume so it may take a bit to get a call or chat.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Hi Pierpa,

Thanks for reaching out to the forums. We see you have two posts on this issue. I will be locking this one as it is a duplicate thread. Please keep in mind the

forum guidelines when creating posts.

Thanks,

Brad

Salve , no con fortnite non vanno ! Con altri giochi funzionano senza problemi .

then you have problems with the hdmi cable, see if with another hdmi does the same

translate

allora hai problemi con il cavo hdmi, vedi se con un altro hdmi fa lo stesso

Hai avuto problemi in precedenza con surriscaldamenti di qualche tipo?

[Translation - Have you previously had problems with overheating of some kind?]