problème xbox game passe pc (beta) [Xbox game password problem PC (Beta)]

Amine El Atrousse · Jun 14, 2019

bonjour ! hier j'ai voulu m'abonner aux gammes passe PC mais je reçois toujours un message d'erreur ( Contacter le support technique Microsoft
Nous ne pouvons pas traiter votre paiement.
I/0 ts/jx7 Lo+LgdK9 Qz1n2.11)! mais ma grande surprise je vois un paiement de 1€ X 4 sur mon compte bancaire le paiement passer 4 fois parce que j'ai essayé plusieurs fois je pense et cerise sur le gâteaux aujourd’hui je reçoit un autre paiement de
10€ cette fois pour un abonnement Xbox game passe console alors que je n'ai pas de Xbox one ! 15€ dans le vent ça fait mal quand même

Merci !

[Translation]

Hello! yesterday I wanted to subscribe to the PC pass ranges but I always get an error message (contact Microsoft support

We can not process your payment.

I/0 TS/jx7 Lo + LgdK9 Qz1n 2.11)! but to my surprise I see a payment of €1 X 4 on my bank account the payment to pass 4 times because I tried several times I think and icing on the cakes today I receive another payment of €10 this time for an Xbox game pass
con sole while I have no Xbox one! €15 in the wind it hurts anyway

Thank you!

:)

XBF Erick C

Hey there Amine El Atrousse,

Sorry to hear you have run into this billing issue when you attempted to subscribe to the PC Game Pass. In this case as we are getting a message to contact support then I would advise that you go ahead and follow those instructions so that they make take
a look at your account to see if anything is blocking this purchase.

Follow the
Contact Xbox Support link and Request a callback or chat with an agent.

I hope this helps.

Amine El Atrousse

thank you for your answer!
I’ll check with Xbox Support Contact

XBF Diego M

Hi Deigge,

Thank you for posting on the Xbox forums. I'd be happy to help.

Which beta app are you having issue downloading? The Xbox Console Companion App (Beta) or the Xbox Game Pass for PC app (Beta)? You'll need to have he beta companion app downloaded first before you can download the PC game pass app (beta) and you will also
need to have Windows update version 1903.

Restart your PC and then make sure you have the requirements to download the PC game pass app.

Bugsie70

This is a xbox games pass for PC (beta) so none of those methods for the xbox work on the PC.

Njal the Blue

Yes you just need to use the Xbox app ti purchase and download games. There is a subscription service of Game Pass PC beta, you get 100 PC games to play. Your PC needs to be running the Windows 10 1903 update, to use Game Pass PC beta.

problème xbox game passe pc (beta) [Xbox game password problem PC (Beta)]