Problème transfert de license [License transfer problem]

SA Faction · Apr 28, 2017

Bonjour j'avais le transfert Xbox de compte de deux de mes amies sur ma Xbox one et lorsque j'ai envoyer ma console en réparation et que je l'ai récupéré je ne les avais plus et il m'est impossible de les récupéré

[Translation]

Hello I had the transfer Xbox account of two of my friends on my Xbox one and when I send my console under repair and that I recovered it I had them more and it is impossible for me to recover them

:)

Dravulgar · Apr 28, 2017

Reset Transfert Licence

Pourriez-vous reset mon compteur de transfert de licence, S'il vous plait ?

[Mod Translate: Can you reset my license transfer meter, Please?]

xxgunbaizxx · Apr 28, 2017

j'ai prêter mon compte a un pote [Edit - Translation] - I lend my account to a friend

j'ai prêter mon compte a un pote, il y a 6 mois et il me rester deux essai pour le transfert de licence et j'en n'ai plus pour mettre ma console en principale donc pouvez vous réglez se problème!!!!!

[Edit - Translation] -

I lend my account to a friend, there are 6 months and I have two trial for the transfer of license and I have more to put my main console so you can solve the problem! !
Click to expand...

Miss Bijoux · May 2, 2017

Salut Faction!

We are unable to assist you with recovering another user's account. You will want to reach out to them and have them sign into your current console again if they would like that to happen.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Miss Bijoux

Salut Faction!

We are unable to assist you with recovering another user's account. You will want to reach out to them and have them sign into your current console again if they would like that to happen.

Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

{Parity}

If you want that counter reset then you will have to contact support directly as they are the only ones that can do it. Keep in mind since there is a 3 change per year limit they are not obligated to do it but definitely worth a try.
http://support.xbox.com/en-US/contact-us

Hope this helps. Good Luck!!

HyruleBalverine

Are both profiles on the same console? Have you recently performed a license transfer? Any profile on a console that is licensed (ie, the console it was purchsed on or that the licenses were tranferred to) will be able to access the content. Only the profile
used to purchase it will be able to acces the content on a non-licensed console, and only when connected to LIVE.

quentin2060

I cannot re download on new account with tranfert license ? transfert license takes language ?

My console is set to french (language and région)

iTaekn

all you can do to solve this problem is to transfert the license from your account to your xbox the problem is due to the country location which is limited for some games, hope it solved your problem.

Problème transfert de license [License transfer problem]