problème de réinstallation de jeux sur xbox one S[Translation-game resettlement problem on...

Hey gmile gmile,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to
the Xbox Forums for further assistance. If anyone needs assistance with this issue or any other issues, we suggest creating a new thread.

Thank you again and have a great day gmile gmile!

Hi Gmile,

Thanks for coming to the forums. We understand having issue with a game installing. We recommend first check your order history and make sure the purchase says completed or purchased. Reason i say this is it was attached to another game that was for pre-order.
If the pre-order didn't go through then you would of lost license to the game. Let us know what the

order history shows and we will go from there. If the purchase does say complete try a

power cycle and then re-install the game.

Thanks,

Brad

Hi Brad,

I'v found that it was just a problem with the accounts, now I can download the game.

Sorry to bother you.

Info sur les problèmes communs avec l'achat de jeux Xbox 360 sur Xbox One peut être trouvé ici: http://bit.ly/1pK1QXq

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[Translation -Info on common problems with buying Xbox 360 games on Xbox One can be found here:

http://bit.ly/1pK1QXq ]

Bonjour, avez vous essayer de désinstaller le jeux et de le réinstaller ?

[Translation - Hello, did you try to uninstall the game and reinstall it?]