Problème de paiement xbox live gold [Translation - Xbox Live Gold Payment problem]

Bonjour aujourd’hui j’ai essayer de m’abonner au xbox live gold en payant jai recu un message d’erreur disant « Contacter le support technique microsoft

nous ne pouvons pas traiter votre paiement

eleTl8D8CEitJWQq.3.5.1.3.2.1.10.13

2018/11/23-12:31:42 UTC »

Je n’est pas recu l’abonnement pourtant jai bien etait debiter sur mon compte bancaire

voici mon adresse mail si elle peut [Mod Removed Personal Information]

[Translation - Hello today I try to subscribe to Xbox Live Gold by paying Jai received an error message saying "Contact Microsoft Technical Support"

We can not process your payment

EleTl8D8CEitJWQq. 3.5.1.3.2.1.10.13

2018/11/23-12:31:42 UTC»

I did not receive the subscription yet I was good in my bank account

Here is my email address if it can [Mod Removed personal information] ]

:)

 

How to pay my Xbox LIVE subscription ?

C'est mon problème. J'ai un retard de paiement pour mon abonnement live xbox de 1 mois.
Je voudrais le payer mais je ne peux pas. Le support m'envoie directement aux forums ... Je ne comprends vraiment pas comment faire!

[Translation]

That's my problem. I have a late payment for my xbox live subscription of 1 month. I would like to pay for it but I can not. The support sends me directly to forums ... I really do not understand how to do it!

 

I can'T change payment option.

Here's the message i'm getting it's in french so I translate it:

Votre abonnement est suspendu en raison d’un problème lié votre moyen de paiement. Pour continuer votre abonnement, modifiez le moyen de paiement ou utilisez-en un nouveau./ Your account as been suspended due to problem with your payment option. To continue
your membership modify your payment option or use a new one.

I WISH I COULD CHANGE IT BUT THE SERVICE IS NOT WORKING!!

 

Hello!

Please have a look at this pages :

Billing : Payments and purchases

 

Hiya!

Paul from the Xbox Forums Team here to assist, it sounds like you require some assistance with making a purchase on the Microsoft store. What I recommend to do is to contact

Customer Support for further assistance with this issue. As well be sure to check out our
website to see under your services and subscription to see if the subscription is active. Please let us know how it goes.

Happy Gaming!

Paul Xbox Forums Team!