Problème de paiement [ Translation - Payment problem ]

Discus and support Problème de paiement [ Translation - Payment problem ] in XBoX Sales and Promo to solve the problem; Tout est dans le titre, je n'arrive tout simplement pas procéder un achat sur le store. En effet, je voulais acheter une carte cadeau de 50 euros... Discussion in 'XBoX Sales and Promo' started by Mizyian, Oct 17, 2018.

  1. Mizyian
    Mizyian Guest

    Problème de paiement [ Translation - Payment problem ]


    Tout est dans le titre, je n'arrive tout simplement pas procéder un achat sur le store.

    En effet, je voulais acheter une carte cadeau de 50 euros pour ensuite l'utiliser pour acheter Fifa 19 qui fait une promo de 30%.

    Contacter le support technique Microsoft

    Nous ne pouvons pas traiter votre paiement.

    S4To0krMwkOu8R5D.29

    Please help

    Merci

    [Translation -

    It's all in the title, I just can't make a purchase on the store.

    Indeed, I wanted to buy a gift card of 50 euros and then use it to buy Fifa 19 that makes a promo of 30%.

    Contact Microsoft Technical Support

    We can not process your payment.

    S4To0krMwkOu8R5D. 29

    Please help

    Thank you ]

    :)
     
    Mizyian, Oct 17, 2018
    #1
  2. BadBuddahQC
    BadBuddahQC Guest
    I can'T change payment option.

    Here's the message i'm getting it's in french so I translate it:

    Votre abonnement est suspendu en raison d’un problème lié votre moyen de paiement. Pour continuer votre abonnement, modifiez le moyen de paiement ou utilisez-en un nouveau./ Your account as been suspended due to problem with your payment option. To continue
    your membership modify your payment option or use a new one.

    I WISH I COULD CHANGE IT BUT THE SERVICE IS NOT WORKING!!
     
    BadBuddahQC, Oct 17, 2018
    #2
  3. RhomboidMage001
    RhomboidMage001 Guest
    [No payment method works to pay my account]

    aucun moyen de paiement ne fonctionne pour payer mon compte

    [Translation]

    No payment method works to pay my account
     
    RhomboidMage001, Oct 17, 2018
    #3
  4. gds1972
    gds1972 Guest

    Problème de paiement [ Translation - Payment problem ]

    Hi

    If you are trying to make the purchase through an internet browser I would first suggest you try using another browser just incase this is causing the issue.
     
    gds1972, Oct 17, 2018
    #4
  5. XBF Paul M
    XBF Paul M Guest
    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it looks like you're currently experiencing an issue with trying to make a purchase on the Microsoft store. It's unfortunate that the current transaction isn't going thru but don't worry I've
    got something that should help resolve the issue. Here is a link on
    billing troubleshooting     and as well as link on
    Contacting Customer Support     for further assistance with making the payment. I hope this information was helpful in resolving the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Nov 3, 2018
    #5
  6. BadBuddahQC Win User

    I can'T change payment option.

    Here's the message i'm getting it's in french so I translate it:

    Votre abonnement est suspendu en raison d’un problème lié votre moyen de paiement. Pour continuer votre abonnement, modifiez le moyen de paiement ou utilisez-en un nouveau./ Your account as been suspended due to problem with your payment option. To continue
    your membership modify your payment option or use a new one.

    I WISH I COULD CHANGE IT BUT THE SERVICE IS NOT WORKING!!
  7. XBF Felixx P Win User

    Problème de paiement [Translate] Payment problem

    Hey there
    Amine El Atrousse    !



    Thank you for letting us know that your question has been answered! We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!

    Felix

    Xbox forums support
  8. gds1972 Win User

    Problème de paiement [ Translation - Payment problem ]

    Hi

    If you are trying to make the purchase through an internet browser I would first suggest you try using another browser just incase this is causing the issue.
  9. G v zauBerBerg Win User

    Problème de paiement [Translate] Payment problem

    Hi Amine El Altrousse,

    sorry to hear but I don't think it works and that's why I recommend you: "Contact support"
  10. XBF Paul M Win User

    Problème de paiement [ Translation - Payment problem ]

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it looks like you're currently experiencing an issue with trying to make a purchase on the Microsoft store. It's unfortunate that the current transaction isn't going thru but don't worry I've
    got something that should help resolve the issue. Here is a link on
    billing troubleshooting     and as well as link on
    Contacting Customer Support     for further assistance with making the payment. I hope this information was helpful in resolving the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
Thema:

Problème de paiement [ Translation - Payment problem ]

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