Probleme de facturation

Discus and support Probleme de facturation in XBoX Rewards & Social to solve the problem; Bonjour, Je suis membre depuis le debut de reward. Et en consultant mon compte VIP je me suis aperçu que je suis a 26e. Ce qui est totalement... Discussion in 'XBoX Rewards & Social' started by Trafalgar68, Dec 20, 2016.

  1. Trafalgar68
    Trafalgar68 Guest

    Probleme de facturation


    Bonjour,

    Je suis membre depuis le debut de reward. Et en consultant mon compte VIP je me suis aperçu que je suis a 26e. Ce qui est totalement impossible. J'ai acheté beaucoup de DLC et jeux. Rien que Gears of War 4 99.99e.

    Pourriez vous vérifier mon compte.

    D'avance merci

    Coordialement.

    Hello,

    I have been a member since the beginning of reward. And by consulting my VIP account I realized that I am a 26th. This is totally impossible. I bought a lot of DLC and games. Nothing but Gears of War 4 to 99.99e.

    Could you check my account.

    Thanks in advance

    Coordially.

    :)
     
    Trafalgar68, Dec 20, 2016
    #1
  2. GreenTiger19625
    GreenTiger19625 Guest
    PROBLEME FACTURATION

    BONJOUR

    Je me suis apercu que mon abonnement XBOX live est facturé en double depuis plus d'un an (6.99 Euros X 2 chaque mois)

    je voudrais effectuer une réclamation, mais impossible d'obtenir une adresse mail afin de pouvoir envoyer un message .

    Comment Faire ?

    merci
     
    GreenTiger19625, Dec 20, 2016
    #2
  3. MytiX xPaddle13
    MytiX xPaddle13 Guest
    code point microsoft ne marche pas.

    j' ai acheter des codes de poins microsofts j'entre le code, je confirme mon adresse mail et la on me demande mon prenom et nom et apres l'adresse de facturation pouvais -vous m'aider s'il vous plait!
     
    MytiX xPaddle13, Dec 20, 2016
    #3
  4. Miss Bijoux Win User

    Problème de facturation [Billing Problem]

    Salut Kcd!

    I'm sorry to hear about the billing issues. In order to play the game for free through EA Access, you would have had to acquire the game through the EA Access tile, not the game screen itself. If you believe you have been charged in error, you will want
    to reach out to your local
    phone/chat support     and speak to them about the possibility of a refund.

    Good luck! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider Program troubleshooting.
  5. XBF-JoannaDark Win User

    Cette option de paiement a été rejetée à plusieurs reprises. Nous nous trouvons dans l’impossibilité de traiter votre paiement.[ Not able to pay for Xbox Game Pass Ultimate with mobile billing]

    [Associate utilise une application de traduction. Veuillez noter qu’une mauvaise grammaire et une syntaxe incorrecte peuvent se produire]

    Bonjour Moussetuche,

    Merci d’avoir contacté les forums Xbox ! Je suis désolé d’apprendre que vous avez du mal payer votre Xbox Game Pass Ultimate via la facturation mobile. Je suis plus qu’heureux d’aider et de fournir des solutions qui, espérons-le, peuvent résoudre le problème. Pourriez-vous s’il vous plaît essayer la suggestion suivante?

    Achetez des produits sur le Microsoft Store avec la facturation mobile.

    1) Aller account.microsoft.com

    2) Connectez-vous avec votre compte Microsoft

    3) Ensuite, allez dans Paiement et facturation et cliquez sur la flèche déroulante

    4) Sélectionnez les options de paiement

    5) Sous Modes de paiement, recherchez votre facturation mobile et supprimez-la

    6) Si ce n’est pas le cas, l’opérateur de téléphonie mobile est présent, puis cliquez sur Ajouter un nouveau mode de paiement

    7) Ensuite, vous devriez voir une option pour la facturation mobile

    8) puis choisissez votre opérateur mobile

    9) puis tapez votre numéro de téléphone



    Si votre opérateur mobile n’est pas une option, vous ne pouvez pas payer pour les articles avec facturation mobile. Si vous pouvez ajouter votre fournisseur de services mobiles, procédez l’achat du Xbox Game Pass Ultimate. Je contacterais également votre fournisseur de téléphonie mobile pour m’assurer qu’il ne bloque aucun achat auprès de Microsoft, car cela peut également être le problème. J’espère que ces suggestions vous aideront! Si cela répond votre question, veuillez marquer le fil de discussion comme « Répondu ».
  6. Mister Cizl Win User

    probleme facture

    Hey FoX 54115! For assistance with billing and subscriptions you will need to contact support

    here    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. FoX 54115 Win User

    probleme facture

    bonjour I have a problem with a xbox live invoice here is my card visa and registered and I have an invoice unpaid while I did not want the renewal of my subscription I would like to overcharged my visa card to cancel this invoice me
  8. ngocphi Win User

    PROBLEME FACTURATION

    you chat or call support in your region
Thema:

Probleme de facturation

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