Problème de connexion[Connection problem]

charlocharlo · May 13, 2020

Nous aimerions parler avec quelqu'un qui peut nous aider.

Merci.

[Translation - We would like to speak with someone who can help us.

Thank you.]

:)

iLethalyx

Finalement, en me connectant l'instant, la connexion fonctionné sans problèmes. Merci de votre aide quand même.

Google translate :

Finally, connecting me to the moment, the connection worked without problems. Thank you for your help anyway.

XBF Leo G

Hello charlocharlo,

Thank you for posting on the Xbox forums. We are more than happy to provide assistance for the issue here on the forums. We need a little more information to make sure we provide the correct solution. Are you experiencing this issue on an Xbox One,
Xbox 360 or a Windows 10 computer? What is the exact error message or error code that appears on the screen? Which troubleshooting steps have you attempted thus far? We look forward to hearing from you again charlocharlo!

EnV96

The problem is that I can't access my Xbox, because depending on the application: "To continue, connect to your console using this account" which means that I can't see my Xbox interface without a real reason, because the error message is wrong since my
account and the same on the app as on the console.

XBF Lance J

Hey EnV,

Thank you for reaching out. Before suggesting any troubleshooting, could you clarify what kind of connection you are trying to establish? Hope to hear back from you soon!

XBF Erick C

Hey there Tigaligadam,

Sorry to hear you are running into these problems on your console. Go ahead and click on the following support article for help in troubleshooting this issue.

I need help with my Xbox One network connection

Give it a try and let us know if this has helped.

Problème de connexion[Connection problem]