probleme connexion {Translate] connection problem

Translated for other users to help out CelineCrepet: I had to change my microsoft account password but my xbox does not recognize it while my computer yes ... Do you have a solution? Thank you

Hi there CelineCrepet

Have you tried re downloading the gamertag/Account in question that you have changed the pass word on? Here is how to https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Translated for op

Salut il CelineCrepet

Avez-vous essayé de re télécharger le gamertag / Compte en question que vous avez changé le mot de passage sur? Voici comment https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Hey there la terreur4! Can you give us more details as to what exactly is happening? Can you not remember your password? Or is it giving you the wrong password error?

I would try these steps:

"Step one: delete your profile from your console. Just delete the profile not the account.

Step two: Clear the system cache by hitting the xbox button (center); go over to sytem tab; select storage; select your hard drive and press Y. Clear cache.

IMPORTANT!!! You have to clear the cache 3 times!!! Or it won't work.

Now click the xbox button (center) and select download profile.

You will have to use your live email account and password to complete this. It does work."

All credit to fuu bitz for that fix.

Hiya, Budo joan!

Paul from Xbox Forums Team here to assist, it looks like you're currently experiencing issues signing into your account. No worries I'm here to help resolve the issue. The two main things to do to try and resolve this issue are performing a

Power Cycle on the Xbox One, Removing and Re-adding your profile from the Xbox one. I hope these two steps help
you resolve the issue. Please let us know if this fixes the problem.

Happy Gaming!

Paul Xbox Forums Team!

événement revenu, puis reparti. Connexion internet requise . le problème semble général.

[Translation: Event returned, then left. Internet connection required. The problem seems to be general.]

J'ai le meme probleme sur les 2 xbox que j'ai dans la meme maison.! Pas de connexion au xbox live alors que la connexion interne fonctionne tres bien. C'est une catastrophe !

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[Mod Translation - I have the same problem on the 2 Xbox that I have in the same house.! No connection to Xbox Live while the internal connection works very well. It's a catastrophe! ]