Probleme beim bezahlen[Translation-Problems paying]

Discus and support Probleme beim bezahlen[Translation-Problems paying] in XBoX Games and Apps to solve the problem; Hallo liebe Community, Kurz vorab :ich habe mir heute eine xbox Guthaben Karte gekauft diese eingelöst und wollte mir eigentlich ein add on im spiel... Discussion in 'XBoX Games and Apps' started by Mi3zee, Sep 22, 2020.

  1. Mi3zee
    Mi3zee Guest

    Probleme beim bezahlen[Translation-Problems paying]


    Hallo liebe Community,

    Kurz vorab :ich habe mir heute eine xbox Guthaben Karte gekauft diese eingelöst und wollte mir eigentlich ein add on im spiel kaufen.

    Nun beim Kauf dessen add ons, sagt mir meine Konsole das ich nicht genügend Guthaben hätte, wenn ich aber nun zu meinen Konto gehe und mein Guthaben einseh, sehe ich das es ausreichend ist.

    Kennt sich vilt jemand damit aus? Und hätte evt eine Lösung

    LG Mieze

    [Translation-Hello dear community,

    Briefly in advance: I bought an xbox credit card today and redeemed it and actually wanted to buy an add on in the game.

    Now when buying its add ons, my console tells me that I don't have enough credit, but when I go to my account and check my credit, I see that it is sufficient.

    Does anyone know about it? And might have a solution

    LG kitty]

    :)
     
    Mi3zee, Sep 22, 2020
    #1
  2. XBF Brad A Win User

    Probleme beim bezahlen[Translation-Problems paying]

    Hi Mi3zee,

    Thanks for reaching out to the forums. We see you are having issues with currency. We recommend to request a call from support so they can assist you. This is a known issue and is being investigated currently. We are sorry for any inconvenience this
    may cause.

    When you go to Contact Us, follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

    As there is nothing more the forums can do, I will be locking this thread.



    Hope this helps.

    Brad
  3. Firsmarin Win User

    Problem beim Anmelden

    @K7AAY: There are people in germany that dont speak english well and still need our help.

    So please dont spam this thread with non sense comments like this

    (If someone like then use goggle translater to see what he wrote - it makes no sense and is no nelp)
  4. Firsmarin Win User

    Problem beim Anmelden

  5. k7aay Win User

    Problem beim Anmelden

    Wenn ist das Nunstück git und Slotermeyer? Ja! Beiherhund das Oder die Flipperwaldt gersput!
  6. XBF Ezra G Win User

    Problem beim Spielen[Problem with playing]

    Hi Resper,

    Thanks for your post. I understand you are experiencing an issue with reduced FPS while playing games on your Xbox One console. To troubleshoot this please try performing a

    power-cycle
    . If the issue persists you may want to try a
    Factory Reset
    .

    I hope this helps.
Thema:

Probleme beim bezahlen[Translation-Problems paying]

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