probléme ban

Hi CK -

Sadly, we're unable to assist with actions taken by the Enforcement team here on the forums. The Enforcement team does not use the forums, so they will not be able to respond here, unfortunately. Please reach out to them at http://enforcement.xbox.com/ to
submit a new case review if necessary.



Thanks for understanding! If you have any additional Xbox support questions, please let us know!

1 mají stejný problém :-(

j'ai le méme probléme j'ai eu sa aujourd'*** ya aucuen solution ?

Hi RomikGaming,

Thank you for posting on the Xbox forums. I'd be happy to help.

Just to clarify, were you able to successfully re-install Minecraft? Or when you try to install from the Microsoft Store, pressing the button does nothing?

I recommend some Microsoft Store App troubleshooting to try and resolve this problem. First, sign in to your

Microsoft account. Next, work through these possible solutions in the order presented.

• Make sure Windows has the latest update: Select
  check for updates now, and then select Check for updates. Or, select the Start button, then select Settings > Update & Security > Windows
  Update > Check for Updates. If there is an available update, select
  Install now.
• Update Microsoft Store: Select the Start button, and then from the apps list, select
  Microsoft Store. In Microsoft Store, select See more > Downloads and updates >
  Get updates. If an update for Microsoft Store is available, it will start installing automatically.
• Troubleshoot games: If you're having issues installing a game, see
  Troubleshoot game installations on Windows 10.
• Repair or reset your apps: See Repair or Remove programs in Windows 10.
• Run the troubleshooter: Select the Start button, and then select Settings >
  Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Let us know the results!

Hi there,



We apologize for any inconveniences. Let's have you try out the troubleshooting steps for Connecting to Xbox Live from a PC as well as Microsoft
Casual Games FAQ if you haven't already. We recommend looking at the "I’m having a problem playing my game. How do I fix it?" link to help you best with this issue.

Let us know how it goes and if you're still seeing any problems! We're here to help.