Problemas para conectarme a xbox live[Problems connecting to xbox live]

tenemos un xbox one, mi internet es 10 mbps conectado por wifi

[Translation - we have an xbox one, my internet is 10 mbps connected by wifi]

We need a little bit more information, which console are you using firstly and how are you connecting to the internet?

Estoy conectado a mi internet pero al intentar iniciar sesion o comprobar la velocidad del internet, me dice que necesito una conexión a internet y si estoy conectado

Tengo una xbox one original

Y estoy conectado vía WiFi

[Translation - I am connected to my internet but when trying to login or check the internet speed, it tells me that I need an internet connection and if I am connected

I have an original xbox one

And I'm connected via WiFi]

We need a little bit more information, which console are you using firstly and how are you connecting to the internet?

Hello Diego,

Thank you for the update. To troubleshoot this issue, please try performing a power-cycle on your Xbox One and restarting your internet modem/router. Once your router has restarted and established a connection to the internet, startup your Xbox One and try
to connect again.

Please let us know how this goes.

Hi Nicolas! Sorry your running into this trouble.

I would suggest you start by
clearing your Xbox 360 system cache.

Let us know how that works!