PROBLEMAS PARA CONECTAR XBOX -[Translation - PROBLEMS TO CONNECT XBOX]

Hello MINERVA_255,

Thanks for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. What is the error message or error code that appears when your console fails to connect to your network? Are you using an Xbox One
or Xbox 360? Is your console able to detect your network and other neighboring networks? We have a support article that provides

troubleshooting for general network issues on Xbox One. Be sure to let us know the results
MINERVA_255!

testou com outros roteadores?outro modem, tente conectar o aparelho em outro lugar para saber se o problema n é sua rede.

[Translate]

Tested with other routers? Another modem, try to connect the device elsewhere to know if the problem n is your network.

boa noite, estou com um problema nao consigo conectar ao xbox live quando faço o teste de conexão a internet da erro me ajudaa

[Translation: good evening, I have a problem I can not connect to xbox live when I do the connection test the error internet help me]

Sí. En vista de que tu problema no fue resuelto puedes hacer eso, pero antes Asegurarte de que tienes el firmware más reciente para tu mando y tus auriculares. Además puedes intentar conectar los mandos Xbox en otro computador y si funcionan correctamente
ya es problema del sistema de tu computador, deberás actualizarlo para que sea compatible.

Por otra parte como sugerencia, lo recomendable para estas conexiones son los dispositivos inalámbricos, ya que las conexiones Xbox inalámbricas permiten conectar ocho Mandos inalámbricos Xbox a la vez o cuatro mandos con Auriculares de Xbox. Si los mandos
tienen Auriculares estéreo Xbox, solo se pueden conectar dos a la vez.

Yes. Since your problem was not solved, you can do that, but first make sure you have the latest firmware for your command and your headphones.
You can also try to connect the Xbox controls on another computer and if they work correctly it is a problem with your computer system, you must update it to be compatible.

On the other hand as a suggestion, the recommended for these connections are wireless devices, since wireless Xbox connections allow you to connect eight Xbox Wireless Commands at the same time or four commands with
Xbox Headset. If the controls have Xbox Stereo Headset, only two can be connected at the same time.

Eu estava tendo o mesmo problema de atualização, Mas descobri que o meu problema era de rede. A minha rede não conseguia se conectar com o servidor da Microsoft, e eu consegui descobrir isso porque levei meu Xbox para instalar em uma rede diferente, e finalmente
funcionou. Verifiquem se o problema não é com IP ou Porta de rede, pode ser isso também!

Translation:

I was having the same upgrade issue, but found that my problem was networking.
My network could not connect to the Microsoft server, and I figured it out because I took my Xbox to install on a different network, and it finally worked.
Check if the problem is not with IP or Network Port, that could be it too!