Problemas de disco [Edit - Translation] - Disc Problems

JucaSalvatore · Jul 25, 2019

Olá, ultimamente o meu disco do jogo Overwatch: Origins Edition não está funcionando devido ao defeitos de descascamento nas bordas do disco.

Eu tenho esse jogo 2 anos e no começo de 2019, ele começou a não funcionar mais, devido aos problemas.

Eu tentei todas as maneiras de limpeza ao disco mas nenhuma deu certo. Eu já testei outros discos e eles funcionam normalmente, mas o Overwatch é o único que não funciona.

Eu já tentei muitas vezes fazer ele funcionar de novo mas não adiantou nada.

Tem alguma solução pra mim? Esse jogo é basicamente, tudo para mim.

Obrigado pela compreensão.

[Edit - Translation] - Hi lately my Overwatch: Origins Edition game disc is not working due to peeling defects at the edges of the disc.
I have been playing this game for 2 years and in early 2019 it started not working anymore due to problems.

I tried all the ways to clean the disc but none worked.
I've tested other disks and they work normally, but Overwatch is the only one that doesn't work.

I've tried many times to make it work again but it was no use.

Is there any solution for me? This game is basically everything to me.

Thank you for understanding.

:)

XBF Chris J

Hello Juca,

Thank you for posting here on the Xbox forums. The only support we have for cleaning discs would be found here : Care for your console and game discs

Other options would include trying a gaming store, like Gamestop, to see if they offer disc cleaning as a service. This does not guarantee the disc will work, but I would give it a shot.

Of course, replacing the disc would be the last option.
Overwatch is currently on sale if you would like to get the digital version. It's even cheaper with gold as well!

Hope this helps

n00boa

Hola, tengo exactamente el mismo problema con la misma edicion de halo 4... encontratse la solucion? No me sale ningun error, simplemente no lee el disco. Por otro lado intente grabar el disco desde otra copia, una vez que lo grabe intente usar kis disco
y no funciono. Que puedo hacer??

[TRANSLATION:

Hi, I have exactly the
same problem with the same
edition of halo 4... encontratse
solution? I get no error,
simply does not read the
disk. On the other hand try to
burn the disc from another
copy, once you record it
try to use kis disc and
didn't work. Can I do]

Darckseen

Es el disco normal de la xbox no tengo otro disco más

[Translate]

It's the normal xbox disc I don't have another record

HassanB

Hello,

Please try the disc drive solution guide here. If your console can read other games, it's likely this specific disc is causing a problem. If
this is a disc you purchased from a retail store, please return to the store for an exchange.

Translation:

Hola,

Por favor, intente la unidad de disco guía de solución aquí. Si su consola puede leer otros juegos, es probable que este disco específico que
está causando un problema. Si se trata de un disco que ha adquirido en un establecimiento comercial, por favor devuelva a la tienda para un intercambio.

Renelizardking

Tengo un problema similar con el Dance Central 3 solo que a mi me dice "abrir la bandeja".Puedo leer cualquier otro juego. El disco esta en perfectas condiciones.

Translation: I have a very similar problem but the error: it says "open optical drive(not sure about the translation, but it refres to de dvd-rom)"I can read any other game.the surface of the disc is perfect(no scratches).

Problemas de disco [Edit - Translation] - Disc Problems