problemas con el microfono [Translate] Problems with the microphone

Sorry to hear this!

Sometimes (it depends on the controller version) you need an adapter1?? Best Maybe to controll first:

• XBOX troubleshoot

Please let us know if it works!

Hello aloal2510!

Thanks for reaching out. I'm sorry to hear about the issue with the headset. I recommend taking a look at the following troubleshooting articles:

• Connecting a compatible headset to
  Xbox One
  
• Xbox One controller
  and headset compatibility
  

If the problem persists:

• Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller again.
  If that fails, the controller will need to be replaced. To order a replacement, go to the
  Xbox Online Service Center.
  

Try this out and let us know the results.

Good luck!

Felix

Xbox forums support

Hola a mi me psa exactamente lo mismo y solo es con el juego fortnite, con skype por ejemplo el microfono funciona bien, la nat es abierta . Gracias

[Edit - Translation] - Hello, the same thing happens to me and it is only with the fortnite game, with skype for example the microphone works well, the nat is open. Thank you

sigo con el problema yo

[Translated]

still have the problem I

No tiene que ver que sea beta ya que el microfono es una funcion basica de la consola, cuando conectas los audifonos al control en los setting inmediatos te sale un menu para ajustar los audifonos y el microfono verifica ahi que no este en mute el microfono
eso auele aucedes sin aveces la persoma derse cuenta.

[Translation - It does not have to be beta because the microphone is a basic function of the console, when you connect the headphones to the control in the immediate settings you get a menu to adjust the headphones and the microphone verifies that
the microphone is not muted that Auele sometimes without success persoma realizes it.]