Problemas con cuentas de forza horizon 4 (Problems with forza horizon accounts 4)

Hola! No te preocupes el juego si lo compraste con la cuenta de tu hijo o con la tuya solo debes de volver a instalarlo, buscalo en el apartado de listos para instalar que esta a un constado del lugar donde estan todos tus juegos, forza Horizon 4 hoy tuvo
actualizacion por eso tuvo ese detalle en esta ocasion, el problema es que si hoy querian jugar forza horizon 4 dudo que puedan pues si pesa el juego pero tambien esto va de la mano con la velocidad de tu internet, ya solo vuelve a instalarlo ok, me avisas
cualquier detalle por aqui

[Translation - Hello! Do not worry about the game if you bought it with your child's account or with yours, you just have to reinstall it, look for it in the ready to install section that is a part of the place where all your games are, force Horizon
4 today He had an update so he had that detail on this occasion, the problem is that if today they wanted to play forza horizon 4 I doubt that they can then weigh the game but this also goes hand in hand with the speed of your internet, and just reinstall
it ok , let me know any details here]

Hi there,

Thanks for your response. To answer your question, Xbox Live backups saves so you can resume your progress from another device be it Xbox or PC.

I hope this helps.

Hello Joan,

We understand, or at least would like to clarify that the issue here consists of the inability to launch Forza Horizon 4 on your Xbox One console.

You have provided the information that the account you launch the game with is not the one that originally paid for the license of the game on your console.

If this is so, as long as you have access to the account that contains the purchase of the game, you have the option of setting that account as the
home console on your Xbox One. This would allow you to share the licensing of the game with any account that signs into that Xbox.

Try this and let us know if this works.

Best wishes!

Then I will lose my progress? or what is going to happen because I already try to put the microsoft store account in the xbox app and the game did not appear in the xbox application anymore I do not know what else I can do

Hello again,

Thank you for clarifying what platform you're playing Forza Horizon 4 on.

In this case, since this means that Forza was purchased through our Microsoft store and your playing on a PC, the only way to play that entitlement would include you signing into the account that purchased the game.

The reason for this being that the Xbox app is the verifier of sorts confirming that a user owns a specific game in order to allow the launching of it.

We hope this clarifies your inquiry, feel free to let us know the results.

Best wishes!