Problemas com gamepass ultimate[Translation-Problems with ultimate gamepass]

Hi Jaime,

Thanks for coming to the forums. With the codes for spotify discord and ea access. You should get a code in you Xbox live messages. The offers can only be redeemed on an Xbox console. If having issues you can request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Bonjour, je suis abonné en tant que membre ultimate ( gold et gamepass ).

[Edit - Translation] - Hello, I am subscribed as an ultimate member (gold and gamepass).

9.99 is for gamepass not gamepass ultimate, gamepass ultimate has the live component.

Voce só vai poder jogar os seus jogos comprados, jogos do gamepass ultimate se tiver acabado, seus jogos do gamepass não vão funcionar

[Edit - Translation] - You will only be able to play your purchased games, ultimate gamepass games if you are finished, your gamepass games will not work

Could just be you are confusing xbox gamepass and gamepass ultimate.

Xbox Gamepass is xbox only, gamepass ultimate is xbox and pc.