Problemas com download (Problems with downloading)

RafaeudisSilva · May 18, 2019

Boa noite pessoal, já fazem dias que estou com um problema, estou tentando baixar um jogo através de uma transferência de licença e não estou conseguindo. Parece que o download não está concluindo e quanto eu olho na lista de meus jogos o jogo não está lá,
aí eu vou no armazenamento e o jogo está lá porém as vezes aparece como "danificado" e as vezes aparece "incompleto". Já exclui e tentei baixar novamente várias vezes e nada de resolver. Já reiniciei o console várias vezes, desconectei e conectei a minha rede
e nada. Aí eu fiz o teste de conexão da live e tá tudo funcionando, mas aparece um ponto de exclamação na parte do serviço da live dizendo "alerta de serviço", porém já conferi no site e lá diz que todos os serviços estão disponíveis. Por favor me ajudem.

Translation:

Good evening guys, I've been having a problem for days, I'm trying to download a game through a license transfer and I'm not getting it.
It seems that the download is not complete and as I look at the list of my games the game is not there, then I go in storage and the game is there but sometimes it appears as "damaged" and sometimes appears "incomplete".
I already delete it and tried to download again several times and nothing to solve.
I've rebooted the console several times, disconnected and connected to my network and nothing.
Then I did the live connection test and everything is working, but an exclamation point appears in the live service part saying "service alert", but I checked the site and it says that all the services are available.
Please help me.

:)

RedCarGamer

Try to
powercycle your console and see if it fixed.

XBF Javier R

Hello Rafaeudis,

We understand that you're experiencing an issue concerning an inability to transfer a game to your console through a license transfer on your Xbox 360 console due to the game not appearing as a game that is currently installed.

Please attempt to use our error 80072EE2 occurs when downloading content on Xbox Live support article for steps that reference
downloading content from Xbox Live.

Try this for us and then let us know if this was helpful.

Best wishes!

ngocphi

Quick question

There is a service alert

But is it a xbox 360 game you are trying to download ?

If so does your account region match your actual region if not that would be why

Account region actual region and console and language region must match

If you dont live in a xbox live region there isnt anyway around it

You can goto account settings here on xbox and change your region

This can only be changed every 3months and has to be an xbox live region

XBF Ezra G

Hello Grogoneia e Grogrolines,

Thank you for your post. I understand you are experiencing an issue with your download of Sea of Thieves on your Windows 10 PC. To troubleshoot this, please try cancelling the installation, restarting your PC, and try installing again.

Please let us know how this goes!

Duarte167

Estou com o mesmo problema, meu nat está restrito será que tem algo haver com isso, não faz o download.

Problemas com download (Problems with downloading)