Проблема в приложении Microsoft Store[Translation-The problem with the Microsoft Store app]

Hello Shnider,

Thanks for reaching out to the forums. We understand the game is asking you to repurchase it. Could you have had the game through game pass and no longer have the subscription? If not we recommend requesting a call from support, they can look into the account
with you and see what happened with the licenses.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

В настоящее время у них возникают проблемы с Xbox Live в мобильном приложении Minecraft.

[Translation-They are currently having problems with Xbox Live in the Minecraft mobile app.]

Проблема была в некорректном возрасте профиля microsoft. Спасибо за предложенные варианты!

[Translate of God]

The problem was at an incorrect age of the Microsoft profile. Thanks for the options offered!

В какой именно аккаунт? В приложении или на этом сайте?

[Edit - Translation] -

Which account exactly? In the app or on this site?

В чем проблема добавить его в цыфру?

[Translation-What's the problem with adding it to the chicken?]