Problema para logar na Xbox Games [Translation - Problem to login on Xbox Games]

Recentemente instalei novamente o jogo Modern Combat 5.Eu tenho uma conta de +ou- 1 ano atras e eu preciso dessa conta,mas para ter acesso a ela eu preciso estar logado na Xbox Games e eu estou tendo este problema para logar:

____________________________________________________

[Translation - Recently installed again the game Modern Combat
5.Eu I have an account of + or-1 year ago and I need that account but to have access to it I need to be logged on to Xbox Games and I am having this problem to log:]





:)

 

0x80a4001a Error!

Nao consigo logar na minha conta

_________________

[Translation - I can't log into my account]

 

Banimento de console

Srs. Nesta data acabei de adquirir um Xbox 360 e para minha surpresa não consigo logar na live, diz que o console esta banido. Eu posso fazer algo a respeito para resolver junto a Microsoft?

 

Hi there!

Thank you for your response. If you are still experiencing the same issue after going over the solutions provided
on our articles, it may be a possibility that some settings on your network or firewall settings are blocking the Xbox app to connect online.

To check the Firewall settings, follow the steps provided

here.

Also, we do suggest to
open ports on the router or gateway
so provide the best connection to Xbox
LiveServers.

Open the following ports:

1. Port
   88 (UDP)
   
2. Port 3074 (UDP and TCP)
   
3. Port 53 (UDP and TCP)
   
4. Port 80 (TCP)
   
5. Port 500 (UDP)
   
6. Port 3544 (UDP)
   
7. Port 4500 (UDP)
   

Check this support article on
Network
ports used by Xbox live.

Hope to hear back soon.

 

Olá EduardoYZ,

No momento existe um alerta nas páginas de suporte do Microsoft Xbox sobre uma instabilidade na rede do Xbox Live. Esta instabilidade pode afetar a compra de itens, resgate de códigos e downloads. Aparentemente, esta instabilidade também pode estar relacionada
ao seu problema.

Para saber mais sobre o status da rede do Xbox Live acesse:

Xbox Live Service Status | Xbox Live Service Outage

Resta esperar até que esta instabilidade seja resolvida para ver se seu problema também se resolve.

Espero ter ajudado.

(Translation - Hello Eduardoyz,

There is currently an alert on Microsoft Xbox support pages about Xbox Live Network instability. This instability can affect the purchase of items, redemption of codes and downloads. Apparently, this instability may also be related to your problem.

To learn more about Xbox Live network status, go to:

Https://support.xbox.com/en-US/xbox-live-status

It remains to wait until this instability is resolved to see if your problem is also solved.

I hope I helped.)

 

Realizei o procedimento, mas o problema nao foi resolvido

(Translation - I performed the procedure, but the problem was not solved)

 

Hello Eduardo,

Our suggestion here, attempt to follow our Xbox app NAT type on Windows 10 displays “Teredo is unable to qualify”
article and check the connection status to ensure that the network is stable, not experiencing any connection issues.

Within the support article is information regarding all possible methods of clearing a path to receiving a clear connection.

Try this out for us and let us know if this works.

Best wishes!