Problema para comprar Conker Live

1.buen dia comunidad, tengo un problema, desde que salió en la store el juego de Conker Live & Reloaded no lo he podido adquirir, siempre que quiero hacer la compra me dice que lo intente más tarde, a alguien mas le aparece ese mensaje?

[translated]

1. good day community, I have a problem, since it came out in the store the game of Conker Live & Reloaded I could not buy it, whenever I want to make the purchase it tells me to try it later, someone else shows that message ?

[translated]

:)

 

Problema para comprar

Quiero comprar el juego de Resident Evil 6 con mi tarjeta de nomina Bancomer, pero cuando relleno los datos y doy continuar me aparece los siguiente: Codigo de estado 8C320008 y no procede la compra.

Segun el soporte tecnico ese codigo se refiere a lo siguiente:

Es posible que aparezca el siguiente código y mensaje de error al intentar realizar una compra en Xbox LIVE.

Este código de error puede indicar que hay un problema con el método de pago. Por ejemplo, puede que su dirección de facturación sea incorrecta o que haya expirado la tarjeta de crédito usada para la facturación.

Si la direccion de faccturacion esta bien, pero la verdad no se esta bien el nombre que le pongo donde dice nombre que dice la tarjeta, yo pongo nomina como dice, pero la verdad no se, si me pueden dar un ejemplo de como van los datos ya que en la tarjeta
de nomina no lleva nombre de la persona o es que no acepta ese tipo de pago.

Gracias

[TRANSLATION:

I want to buy the
game Resident Evil 6 with
my card of payroll Bancomer,
but when filling the data
and give continue the following
appears to me: code of
State 8C320008 and not applicable
purchase.


According to the technical
support that code refers to
the following:


It is possible to appear
the following code and
error message when you try to
make a purchase on Xbox
LIVE.


Sorry, an error has
occurred during the transaction.
Then try again later.


State code: 8C320008


This error code may
indicate a problem with
the payment method. For example,
maybe that your billing
address is incorrect or that
expired credit card used
for billing.


If faccturacion address
is fine, but the truth
not is okay name I
put him where says name
that says the card, I
put payroll as it says,
but the truth not, if they
can give me an example
of how data will already
in card of payroll does not
name the person or is
that it does not accept
this type of payment.


Thank you]

 

Problema para comprar

Hey there Archervic,

Sorry to hear you're having issues with your payment option.

If you've already double checked your Xbox LIVE payment option information are correct through Manage your Xbox LIVE payment
options.

I would recommend that you contact
Phone Support for help with your billing issue.

 

Hiya!

Happy to help look into that, can you describe in detail exactly what happens when you try to buy it?

What kind of payment method are you using to make the purchase?

Are you able to purchase the content on the
website?

Post back and let us know!