Problema no Xbox live gold (Xbox Live Gold Issue)

IsaacKerllon · Feb 23, 2019

Eu ja tentei redefinir o meu console mais mesmo assim eu não to conseguindo entrar em grupos nem jogar online.

Translate-I've already tried resetting my console more even so I can't get into groups or play online.

:)

{Parity}

Try removing your profile and then reload it.

XBF Nestor S

Hey again Isaac thanks for keeping in touch.

We suggest looking at the > Original Post < since troubleshooting has been started on
there and we do not condone duplicate posts as per our Xbox Forum Guidelines. We will be locking this in an effort to minimize spam.

XBF Brad A

Hello Anthony,

Thanks for coming to the forums with your issue. We understand having an issue with your gold subscription not showing. Being you do not see it in the order history, I would check all accounts on the console. It is very possible you redeemed it on the wrong
account. You can request a call from support to assist you in this matter also.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----select Xbox One
Step 2 ----select see other options then subscription changes
Step 3-----select show contact options

Step 4 ----select request call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

AndroidSnow

Compra una de estas y problema solucionado.

www.xbox.com/.../gold

Francia J.

Seems like the issue is not regarding to your game edition it is due to your subscription. The game requires Xbox Live Gold subscription to play it. It’s either you will purchase Xbox Live Gold subscription or Xbox Game Pass Ultimate since the Ultimate included Xbox Live Gold as well.

Problema no Xbox live gold (Xbox Live Gold Issue)