Problema no Download doa jogos[Problem downloading games]

Hello AsrielAndrade,

Please refrain from creating duplicate threads on the forums. Try continuing discussion on your original thread: Problema
no Download doa jogos[Problem downloading games]

Thank you for understanding.

Hello AsrielAndrade,

Thank you for your post. I understand you are experiencing an issue with your Xbox One not completing game and app downloads. To troubleshoot this, please visit the following article:

Troubleshoot game installations - Xbox One.

I hope this helps.

Obrigado pelo retorno mas essas soluções não são o meu problema. Repito, eu sequer consigo fazer o download do jogo. Acontece um erro. Essas soluções que você me passou agora são para problemas posteriores ao jogo estar instalado.

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[Translation - Thanks for the return but these solutions are not my problem. I repeat, I can not even download the game. A mistake happens. These solutions you've passed me now are for problems after the game is installed. ]

O problema é no jogo state of decay 2

Ele não esta baixando nada.

Esse problema só deu nele

Translate-The problem is in the game state of Decay 2 He is not downloading anything.

That problem only gave him

Mas a conta já é brasileira o problema é o jogo que não faz o download.
Ou talvez eu deva alterar o local da conta para os EUA?

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[Translation - But the account is already Brazilian the problem is the game that does not download. Or maybe I should change the location of the account to the U.S.?]