PROBLEMA NO CONTROLE

BIZONHO31 · Jun 22, 2017

BOM DIA. MEU CONSOLE DERREPENTEMENTE NÃO RECONHECE MAIS MEU CONTROLE SEM O CABO USB. COMPREI DOIS CONTROLES NOVOS DOIS CARREGADORES ORIGINAIS NOVOS E NÃO RESOLVE. ATUALIZEI CONSOLE E CONTROLE E NADA. E MEU CONSOLE NÃO ESTA MAIS NA GARANTIA. GOSTARIA DE UM
RETORNO SOBRE OQUE SERÁ FEITA JÁ QUE NÃO FOI MAL USO E SIM PROBLEMA DA MICROSOFT.

[translation]

GOOD MORNING. MY CONSOLE DOES NOT RECOGNIZE MORE MY CONTROL WITHOUT THE USB CABLE. I BOUGHT TWO NEW CONTROLS TWO NEW ORIGINAL CHARGERS AND DO NOT RESOLVE. UPDATED CONSOLE AND CONTROL AND NOTHING. AND MY CONSOLE IS NO LONGER GUARANTEED. I WOULD LIKE A RETURN
ABOUT WHICH WILL BE MADE SINCE IT WAS NOT MISUSE AND YES MICROSOFT PROBLEM.

:)

DisarmedKnave26 · Jun 22, 2017

removing parental contro;

buenas. tengo un problema con mi xbox 360 .

CONTROL PARENTAL. a amis padres se les olvido la contraseña para poder quitar el control parental y no me deja jugar al xbox live. me podrían ayudar con ese problema por favor

SERIAL NUMBER: 082800313509

GomesHsb · Jun 22, 2017

Problema com o Controle [Problem with the control]

Não resolveram o meu problema, fico descontente pois usava o playstation que em 3 anos de uso nunca deu um problema e meu xbox com 1 semestre de uso já deu problema no controle...

________________________________________

[Translation - Did not solve my problem, I am unhappy because I wore the PlayStation that in 3 years of use never gave a problem and my Xbox with 1 semester of use has already given trouble in control... ]

Mister Maka · Jun 23, 2017

Hey there BIZONHO31.

Really sorry to hear about your controller issues. We have a full troubleshooting page for not being able to connect controllers to an Xbox One, give

this troubleshooter a try when you get a chance.

Unfortunately if the steps there don't help, a repair/replacement is going to be your best option. If you're out of warranty you'll need to pay the servicing fee for that, I'm afraid. Please let us know how it goes

Mister Maka

Hey there BIZONHO31.

Really sorry to hear about your controller issues. We have a full troubleshooting page for not being able to connect controllers to an Xbox One, give

this troubleshooter a try when you get a chance.

Unfortunately if the steps there don't help, a repair/replacement is going to be your best option. If you're out of warranty you'll need to pay the servicing fee for that, I'm afraid. Please let us know how it goes

enockLI

https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution esto resolverá tu problema

364ed451-bf83-4177-b

Após atualizar o controle o problema piorou, mas após reiniciar o sistema e reconectar o controle o problema foi resolvido. Obrigado Microsoft. 😊

-[Translation - After updating the control the problem got worse, but after restarting the system and reconnecting the control the problem was solved.
Thank you Microsoft.]

Gerardo C.

Hola nuevamente Gian, siento mucho leer que el problema persista.

Solamente para que podamos descartar algunas cosas y para que identifiquemos si el problema es específico de la PC o del propio control agradecería mucho que si tienes la posibilidad intentes conectar un control de PS4 diferente a la misma PC, puede ser algun otro mando que sea de tu propiedad e incluso alguno que pidas prestado a un conocido, incluso también sería de utilidad si verificas si el problema persiste con un mando de Xbox si no consigues otro de PS4.

De esa manera si el problema persiste con otro control podemos determinar que el problema es de la PC y si el problema no sucede en ese caso entonces sería un problema del control original que mencionas en la publicación, ya que veo muy extraño que el control se apague automáticamente, posiblemente sea un problema de hardware ya que si no fuera así se desvincularía nada más.

Saludos!

RedCarGamer

Pode ser um problema no controle. Tentou outros fones no controle?

[Translation] Could be a issue in the controller? Did you tried another headphones or headsets?

PROBLEMA NO CONTROLE