problema con mi renovacion de cuenta game pass (problem with my game pass account renewal)

Hey there DieteticDuke358

Thanks for reaching out to the Forums for advice on how to deal with this issue trying to pay your balance. I can totally understand how confusing this could be. However, as posted by @Dageto
Kraft the only way to pay off a past due balance would be with a credit/debit card or with Paypal (if available in your region).

Hope this information was helpful.

Thanks!

Hello Duke,

We thank you for bringing this inquiry to our forums community, and understand that you would like to request a call with our customer support team in order to discuss an
past due balance for a subscription to an Xbox service on your account.

In order to request a callback, you may follow these steps:

• Visit our Contact Us page on the Xbox website
• Under Ask us a question, select see other options
• Under Pick a topic, select Payment & billing
• And then select Show contact options
• Choose whether you'd like to chat or request a callback

Try this and then let us know the results.

Best wishes!

hola buen dia

el saldo vencido no es posible pagarlo mas que con tarjeta de credito aunque llames te diran eso busca en los foros ya se ha hecho esa pregunta varias veces

suerte y saludos

[Translation-

hello good morning
the overdue balance is not possible to pay it more than with credit card even if you call you will tell you that looks in the forums has already been asked that question several times
luck and greetings]

De que país eres? puedo proporcionarte su numero

[Translation-What country are you from? I can give you his number]

Dear XBF Cris J

Continuo con mi problema la cuenta de GOLD dice que esta vencida, pero yo renové en Enero de este Año, espero que me puedas ayudar a resolver mi problema

Saludos...

[Translate - Dear XBF Cris J

I continue with my problem the GOLD account says that it is overdue, but I renewed in January this year, I hope you can help me solve my problem

Regards...]