Problema con las licencias [Mod Translation - License problem]

Kevin Reyes García · Aug 22, 2020

Tengo un problema con una cuenta. la consola no detecta los juegos, quiero borrar la cuenta de mi consola lo que no se si la unica licencia de la cuenta puesta en mi consola se perdera

[Mod Translation - I have a problem with an account. the console does not detect the games, I want to delete the account from my console what I do not know if the only license of the account put on my console will be lost]

:)

XBF Eladio M

Hey Kevin

Thank you for taking the time to reply to this thread.

Yes, that is correct. The only way to remove ones Home Xbox would be to manually remove that console as your Home Xbox, while you are signed into the account, or reset the console back to

factory defaults.

I hope this helps.

Kevin Reyes García

Entonces si borro la cuenta se mantendra mi consola como principal de esa cuenta

[Mod Translation - So if I delete the account, my console would remain the main one of that account.]

XBF Eladio M

Hey Kevin

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about licenses attached to accounts.

Technically, you can install any game to your console, however, this does not mean that you would be able to launch it.

The system itself always verifies that you own whatever game you are attempting to launch, and as such, a failsafe is enacted to prevent you from downloading any game that you do not own.

All the license for any game are all digitally stamped to your account, so if you are not logged into the account that purchased the game, you will not be able to launch this game or app.

This can all be circumvented by
designating your console as the Home Xbox. This allows anyone that is signined into their own account on your Home Xbox to use your games and Xbox subscription services.

Additionally, you can remove accounts from the console and still keep that console as the Home Xbox of the indivudal whom originally configured it this way.

I hope this was able to clear up any confusion this might have caused.

Grimlike

Estimado Antn151,

La consola debe tener una transferencia de licencia. Para tener una transferencia de la licencia completa, por favor póngase en contacto con soporte técnico de Microsoft en su región y siga los pasos que te dan con el fin de resolver sus problemas.

Bye,

[Translation: The console must have a transfer of license. To have a transfer of the full license, please get in touch with Microsoft technical support in your region and follow the steps that give you in order to resolve their problems.]

Christianvalenzi

Però con la Playstation non ho questo problema

[Mod Translation - But with the Playstation I don't have this problem]

Problema con las licencias [Mod Translation - License problem]