Problema código juego pack Xbox one X -[Translation - Xbox one X pack game code problem]

thinkc0re · May 5, 2020

Hola, hace un par de meses compré un pack nuevo en tienda de xbox one X con un juego incluido en promoción (fallen order deluxe), Pero hoy he intentado canjearlo y me dice que ya ha sido usado y no me permite hacerlo.

La consola apenas la he usado desde entonces y el código no lo he canjeado yo.

¿Pueden ayudarme?. ¿Qué puedo hacer?.

Gracias anticipadas.

-[Translation - Hello, a couple of months ago I bought a new pack in the xbox one X store with a game included in promotion (fallen order deluxe), but today I tried to redeem it and it tells me that it has already been used and it does not
allow me to do it.

I have hardly used the console since then and the code has not been redeemed by me.

Can you help me?. What I can do?.

Thanks in advance.]

:)

XBF Leo G

Hello thinkc0re,

Thanks for posting on the Xbox forums. We understand that you are attempting to redeem a prepaid code for a game, but the code appears to have already been redeemed. Do you see the redemption of the prepaid code on

the order history of any of your accounts? We have a support article that provides more information about what to do

if a code is already redeemed. If you cannot locate the redemption of the prepaid code on the order history of the account, we suggest reaching out to
the Xbox Support Team regarding the issue. Be sure to let us know the results
thinkc0re!

thinkc0re

I don’t have any other account. There was a code for 1 month EA pass printed on the same paper that I redeemed without issues today.

I will contact support then, thank you for your answer.

Shaggy2000

Just the xbox one x as far as I know.

All Xbox One consoles are getting the pack, but the Xbox One X will run better (obviously

https://minecraft.net/en-us/article/whats-super-duper-graphics-pack

Quote from the site "The pack will be released on Xbox One and Windows 10, performing best on high-end PCs and Project Scorpio."

suoutriV

I've seemed to found a solution somewhere on reddit. If you're still having issues to this day than try the steps below.

I own Xbox One, Xbox One X and Xbox Series X.

-UNINSTALL THE DOWNLOADED PACKS BELOW- (manage the game using Xbox, not sure where to go for PlayStation)

Compatibility Data Pack 1

Compatibility Data Pack 2

MP2 Pack (NOT Multiplayer Pack 2)

Multiplayer Pack 3

Those should fix it. Delete those and do not reinstall.

Please give a reply or feedback to see if this helped you.

Rostom L

They're actually the same game. The only difference is that for cross-gen bundle it does include versions of Xbox One and Series X/S with add-ons from Pack 1 to Pack 6.

Problema código juego pack Xbox one X -[Translation - Xbox one X pack game code problem]