problema al comprar en la microsoft store de xbox one [Translate] problem when shopping in...

Hola gracias tengo otro problema al entrar en la dirección de el hotel osea la página me dice algo de un problema al de segurida

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[Translation - Hi thanks I have another problem when entering the address of the hotel bone page tells me something of a problem to the security]

Hola amigo en este momento Xbox Live esta teniendo problemas técnicos. Le recomiendo se mantenga atento al siguiente enlace para actualizaciones de servicio:

https://support.xbox.com/en-US/xbox-live-status

Al parecer ya arreglaron los problemas técnicos que tenian pero yo sigo sin poder poder canjear mis tarjetas de regalo o comprar algo con mi saldo en la tienda de microsoft :/

[Translate by Mod]

Apparently already fixed the technical problems they had but I still can not redeem my gift cards or buy something with my balance in the store Microsoft :/

a mi igual me viene pasando desde ya hace una semana, volvi a intentar hacer pagos de suscripciones pero sigue mandando a asistencia de microsoft

[Translate]

I've been going for a week now, I've been trying to make subscription payments but it's still sending microsoft support

hola buen dia

trata de hacerlomas tarde u oto dia ya que xbox anda fallando mucho aunque no avisen que hay alertas esta fallando

[Translate by Mod]

hello good morning

try to do it later or oto day since xbox is failing a lot even if they do not warn that there are alerts this failing

Hey Guys and Gals,

Thanks for reaching out to Xbox forums support. I'm sorry to hear about the difficulties that you're experiencing trying to make a subscription payment.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing and see what might be causing that issue.



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support