problema al cobrar un código de juego [problem charging a game code]

dantekmfdm · Dec 7, 2019

Al intentar cobrar el código me arroja el siguiente mensaje "lea las instrucciones que vienen con su código. talvez usted debe canjearlo en una pagina web diferente".

I trying to used a redeem code but show me the follow message "check the instructions that came with your code. You might need to redeem it on a different web page", any advice appreciated so much

:)

dantekmfdm

Its a Metro exodus game, in the redeem code trilogy, the question is why I can downloaded Metro last right and 2033 but the exodus give me the message.

regards,

Panno92

Hi, what kind of code are you trying to redeem? maybe you need to redeem it inside a game or app instead of the MS store

DanMen334

que clase de código es (de que es el código, gold, game pass, algún DLC) por ejemplo si es de rockstar sobre contenido de gears 5, tienes que registrarte en su pagina y vincular tu cuenta de xbox para que el contenido aparezca en tu juego.

[Translation - what kind of code is (what is the code, gold, game pass, some DLC) for example if it is rockstar about gears 5 content, you have to register on your page and link your xbox account so that the content appears in your game.]

Panno92

If you are still ahveing problem with reedeming the code, I suggest you to contact the support to verifiy the validity of the code and if you can get a working one, you can contact them here: https://beta.support.xbox.com/help/...es-gifting/troubleshoot-gift-card-code-issues (on
the right of this page you can contact the support via chat or with a call-back)

dantekmfdm

Its a Metro exodus game, in the redeem code trilogy, the question is why I can downloaded Metro last right and 2033 but the exodus give me the message.

In the boucher said redeem in microsoft.com/redeem

regards,

problema al cobrar un código de juego [problem charging a game code]