Problem with xbox one s controller audio

Same here, the same problem even with full charge. I tried with stylus batteries and also with the play&charge kit, using the Xbox One X black controller included with the console and also an Xbox One S controller (the white one with Bluetooth and audio
jack).

they are the same as the standard xbox one s controllers, so with pc you can use via bluetooth(audio through headphone jack not supported)

or wired(supports audio via headphone jack)

Hello Payton L, My name is David. I am an independent advisor, happy to help you today.

If you're experiencing crackling, popping, or snapping sounds in your headsets when using your Xbox Series S, here are a few troubleshooting steps you can try:

1. Ensure that the headset is properly connected to the Xbox controller. Make sure the headset cable is securely plugged into the controller and that there are no loose connections.

2. Outdated controller firmware can sometimes cause audio issues. Connect your Xbox controller to your Xbox Series S using a USB cable and check for any available controller firmware updates. You can do this by navigating to the "Settings" menu, selecting "Devices & connections," and choosing "Accessories." Then, select your controller and look for any available firmware updates.

3. Try restarting your Xbox Series S to refresh the system and potentially resolve any temporary issues. Press and hold the Xbox button on your controller to open the power menu, then select "Restart console." After the console restarts, check if the audio issues persist.

4. Navigate to the Xbox Series S settings and make sure the audio settings are properly configured. Go to the "Settings" menu, select "General," then choose "Volume & audio output." Check the audio settings, including the volume levels, chat mixer, and spatial audio settings. You can try adjusting these settings to see if it improves the audio quality.

5. If possible, try using a different Xbox controller and see if the audio issues persist. This can help determine if the problem is specific to the controller or if it's a broader issue with the Xbox Series S.

6. Wireless interference can cause audio problems. Ensure that there are no wireless devices or other sources of interference near your Xbox Series S or the controller. Move away any devices that may be causing interference, such as routers, cordless phones, or other wireless devices.

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Best regards.

Hello Celio,

Thank you for your post. I understand you are experiencing an issue with audio on your Xbox One. Besides HDMI and using the Xbox One Controller for audio, the Xbox One supports S/PDIF Optical audio output. For more information, check out this article:

Choosing speaker audio settings - Xbox One.

I hope this information helps.

Every controller since my first (1 with audio jack, one XBO S, one XBO X) hasn't worked, so it's not the controllers themselves.