Problem with Xbox Live Gold Abo

After buying an Xbox One S I received one month free of Xbox Live Gold. I bought a 3 month subscription card later and activated it either on the same day or one day later. During the Activation of three month Prepaid Live Gold I received an error that there
was some problems. Two or three days later I saw that one month free Live Gold Subscription was activated and the other one was there but with no details (I was sure it will activate as soon as the free time ends). After one month (on 28th December) 30 day
free Trial ended and 6,99 was deducted from my Paypal account for another month (which I was forced to give, in order to activate the first free month) and at the same time I did noticed that the 3 month Prepaid Subscription had only 2 months left. In other
words I had 2 Xbox Live Gold Subscriptions running at the same time (one free and one 3 month Prepaid) and no information or warning about it.

I already canceled the first "free" Xbox Live Gold Subscription and I only got 5,87 back from the 6,99 I paid. If it wasn't enough, it seems that I did not get any free time at all, because my 3 month Prepaid Subscription was activated straight away after
I input the code. What's funny about it I couldn't use all the futures of Live Gold membership (for example getting a free game) because you need to spend some money first (pay for the Subscription at least once).

:)

 

Fehlercode 8C150009

Seitdem ich vor einigen Tagen das XBOX Live Gold Abo abgeschlossen habe werden mir auf der Box keine Kontoinformationen angezeigt.Stattdessen bekomme ich permanent den Fehlercode 8C150009.Anfragen an die zuständigen Supports werden gar nicht
oder nur flüchtig/mangelhaft beantwortet.Hat vielleicht wer eine Lösung für das Problem?

 

Statuscode 80162765

Abend. Ich hab ein xbox live gold abo aber kann z.B. im Marktplatz nichts einkaufen. bei mir kommt dann die genannte fehlermeldung.

Was nun?

 

Seems that the Subscription time was corrected and I can see that I will get the whole payment back. Thank you.