problem with the Xbox live Gold code

DimaOls · Mar 3, 2017

hello I need help

After I wrote the code I got a message "something went wrong... "

can anyone tell me how to enter and use the code please !!

I have a microsoft member.. Do I need a Xbox live member or it's the same ?

thank youuu

:)

Jarjar · Mar 3, 2017

Xbox One anniversary coming soon!

this made my day I was given a Xbox Live gold code
Hi

CornualGoblin20 · Mar 3, 2017

Xbox live gold postal code issue

Problem with Xbox live gold postal code. I live in Lagos Nigeria. Can anyone help to resolve?

EnemyVictoria08 · Mar 5, 2017

I'm having same problem did you have any luck?

WPAK · Mar 5, 2017

Hi there,

Remeeming errors are usually caused by issues on the account itself. Be sure to check your billing information at http://billing.microsoft.com and http://account.microsoft.com/services for any outstanding amount issues. After that try redeeming the code on
both xbox console and via xbox.com/redeemcode

Also check that account , console and code region match, using different regions van cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at Contact Us | Xbox Support

Ooo hypNoze ooO · Aug 15, 2017

I to having the same massage and Boeing tolv to wait moment and try again. Im on My third day.. So how to fix this problem

Aquaplex · Oct 31, 2018

Been having the same problem for two days trying to redeem my Xbox Live Gold code. Never been a problem before. And my billing information is the same as always. Very frustrating.

UnreadGull8

Hi i have problem because on my account where I have xbox live gold and xbox live without gold there seems to be a problem with signing in to xbox and I don't have Internet on those accounts whereas on my sisters account where she doesn't have xbox live
there is no problem and Internet works fine. The error code is 8015820A

TheRcraigFactor

Hello I'm having a problem with my Xbox live gold. When I entered the code it said that it was for Xbox 360 and that it worked with backwards compatibility but it never gave the gold to me. This was the only place that made sense to put my problem at.

Kassem Family

another problem have now as Refusing my VISA & I have Bonus Xbox Live Gold Membership Code also reject as wrong Code

FedericoLeon

I don't know if anyone else already posted the solution to this, but a friend had the same issue with the same error. The problem was, he was trying to redeem a code over a trial gold. Live Gold and Gold Trial, doesn't mix up, that's why the solution is
to let the gold subsciption end and then redeem the code. So if you have a Live Gold and try to redeem a Trial code (like the one included with the xbox) or the other way around, it won't work.

kristofgss

Same problem here, xbox will no longer accept gift cards or live gold codes and keeps returning 'try back later'

problem with the Xbox live Gold code