problem with the new update

Discus and support problem with the new update in XBoX on Consoles to solve the problem; Hello Guys how you doing so am a preview member and 2 days ago we got 1806 update so after installing the update i got this problem in the dashboard... Discussion in 'XBoX on Consoles' started by azozo3b43713f-8dac-4390-aa79-572b6cf3d098, Jun 5, 2018.

  1. problem with the new update


    Hello Guys how you doing so am a preview member and 2 days ago we got 1806 update

    so after installing the update i got this problem in the dashboard and it says " There's a problem getting this content right now."

    I ran network tests and everything is Ok i can watch Mixer Netflix Youtube etc..

    but i can't play games it says you should connect to the internet !

    HELP ME PLEASE

    problem with the new update [​IMG]

    :)
     
    azozo3b43713f-8dac-4390-aa79-572b6cf3d098, Jun 5, 2018
    #1
  2. gds1972
    gds1972 Guest
    Problem with new update

    Hi

    Can you try completing the update offline as guided in
    this support page
    . Please note if your console is in the insider program then the offline update may not work.
     
    gds1972, Jun 5, 2018
    #2
  3. Geth
    Geth Guest
    Problem with new update

    You may need to do a factory reset to fix this issue.
     
    Geth, Jun 5, 2018
    #3
  4. THE PRIS0NER Win User

    New Update Problems

    I installed the update and then it wouldn't connect to my wireless.
  5. Saliraza Win User

    New Update Problems

    Hi,

    I am having the exact same problem, when the update applies, either using a USB or Live the console restarts but the avatars are shown as empty 3d characters. This means that the update did not applied properly. One time I was able to get to the point where
    I could see the avatar properly. But as soon as I try to play any game or even try to go to market place my console crashed. The problem is with the update as it cannot apply itself to the console either due to the Liteon DVD drive type or some other issue
    with memory.

    With a bit of computer systems, I am understanding this as the update is unable to finish on my console (explains missing avatars) when trying several times it manage to get to avatars but I see an error saying some of the items on my console are corrupted
    and restart is needed .....leads back to square one ...... blank avatar!!!

    I called MS support and they confirmed that my console should not be affected with this update ..... and they had no technical explanation about what is going on here ....except its a hardware fault and console need to be sent in.
  6. pabcity Win User

    New Update Problems

    I here you TheGame976, I seem to have same problem as you. Microsft sucks, creates an updae to shut down older hardware so you have to buy new. I'a offically done with xbox and other gaming systems.
  7. TheGame976 Win User

    New Update Problems

    I'm running a 360elite with a 120G HDD... Tech support told me last night that I'd have to send it in for repair... With only about 10 days left on my warranty, so I guess I'll get a free repair, but this update will suck for anyone not still on warranty.
    All repairs should be covered by xbox, since it was a software update that caused the issue in the first place!
  8. TheGame976 Win User

    New Update Problems

    So now all i can get out of the xbox is an instant RRoD, and no answers from tech support... anyone else in the same boat? not the kind of support I would expect after investing more than $1000.00 in this console
Thema:

problem with the new update

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