problem with the game bloodroots on the gamepass

ewsk97480 · Jul 15, 2021

i have downlowded the game bloddroots from the gamepass this afternoon but it just show a loading screen, and then quit whitout any eroor. And when i try to launch it again, it show me an error and say to go in the microsoft store to have more informations.

It says that the game have a problem and i must redownload it and when i do that ( in 10 seconds ) this does the same thing over and over again.

early thanks for helping me.

:)

XBF Houmaidi O

Hello @ewsk97480!

Corrupted files might cause this issue. Would you please try clearing some cache and data from your account by preforming a Soft Factory Rest Xbox Support by selecting Reset and keep my games & apps. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. But please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Give the troubleshooting a try and let us know how it goes!

I hope that this helps you out!

(๑•ᴗ•๑)♡

ewsk97480

Sorry for didn't say it before but i am on computer not xbox ( there is no xbox available please send me one 🥲 )

ovenheat

I’m still running into the same issue. Although I have noticed that some game pass games do run in offline mode. Mass Effect, Bloodroots and others. Forza H5 will not run when my home Xbox is set to offline mode.

InsanKilla clan

If the games are also gamepass game then there is an problem that you will have to uninstall the gamepass type and install the other type

Mjqt0102

i describe you the problem:

I buy a gamepass to try Sea of Thieves with friends, the gamepass is activated and he's working no problem with it.

But when i go on Xbox store & Windows store and type "Sea of thieves" i can't find it (same for every gamepass game)

problem with the game bloodroots on the gamepass