Problem with storage on Xbox one/external hard drive

ShoweryAirplane · May 21, 2015

I turn on my Xbox one one day to transfer some games from my Xbox to the external hard drive i have. I go through what i need to do and would not let me transfer the game.

:)

turk3y · May 21, 2015

Hard Drive Storage Limit

if adverts for "compatible" external hard drives are any indication it would seem the external storage patch should be coming some time soon although I note it wont be in the first patch released.

Xbox One 1TB Portable Hard Drive by DIGISTOR™-DIG-82153

StuartATrueRed · May 21, 2015

External Hard Drive with Xbox 360

Could your friend be talking about an external hard drive with an Xbox One. You can use an external usb 3.0 hard drive with that console, but you can only use external storage upto 32gb on an xbox 360.

onyxishere · May 21, 2015

Which game were you trying to transfer?

Was there an error code or reason listed as to why it would not transfer?

Is your external drive USB 3.0 compatible?

Have you tried power cycling the console by holding the power button on it for 10 seconds until it shuts down?

ShoweryAirplane · Oct 31, 2018

1.Just to name three game halo master chief collection,assassin's creed unity and dragon age inquisition.

2.No

3.Yes

4.Not yet

Obsessive Power

Hi,

Not sure what you wanted to do here, could you elaborate?

As for external hard drives, you can't partition them for use as both external storage for games and for use with your Mac or PC. You can use an external hard drive on the Xbox One as a media drive, though.

If you format an external hard drive for Xbox One games storage, the whole drive is formatted and the file system is changed.

ThisGameIsSucky

This guide from WindowsCentral about hard drives on the Xbox One should prove useful.

https://www.windowscentral.com/xbox-one-external-hard-drive-guide

The hard drive formatting process could take anywhere from no time at all to a while depending on the size of the hard drive in some cases. As stated by WindowsCentral on how to properly format:

1. Connect your external hard drive to an Xbox One USB port. An on-screen pop-up will display.

2. Select Format storage device.

3. Enter a name for the drive using the on-screen keyboard.

4. Select Install new things here to automatically install future games on this drive.

5. Select Format storage device.

If you run into any problems refer to this Xbox Support page about external storage troubleshooting.

https://beta.support.xbox.com/help/hardware-network/storage/console-doesnt-detect-external-storage

XBF Crystal P

Hi there Ttocs,

Thanks for reaching out. I understand there is an issue with an
external hard drive. To help clarify,

Does the console recognize the external hard drive?
What type of external hard drive are you using?

I recommend to try the following troubleshooting articles:

Troubleshoot
external storage detection on Xbox One

If the issue persists, For more information about partitioning an
external hard drive, refer to the manufacturer’s instructions.
Devices that don’t meet these requirements will be treated as media storage, such as for music or video.
For more info, see How to manage storage on Xbox One.

Hope this helps.

XBF Ezra G

Hi Michael,

Thanks for your post. I understand you are attempting to use an external hard drive for your Windows 10 PC and Xbox One. When you format a hard drive and install games for use on Xbox One, the hard drive will need to be exclusive to the Xbox One. If you
begin to move files onto your external hard drive from a PC you will need to reformat for further use with the Xbox One. For more info, check out:

External Storage Detection - Xbox One.

I hope this information helps.

gds1972

As long as the external hard drive meets the external storage requirements of the Xbox One then yes you can.

For an external storage drive to save games and apps from Xbox One, it must meet the following requirements:

It uses a USB 3.0 connection. If you’re using a USB hub, the hub must also be USB 3.0 or later.

It has 256 GB or larger storage capacity.

It has a partition. Typically, drives come with a preformatted partition. For more information about partitioning an external hard drive, refer to the manufacturer’s instructions.

support.xbox.com/.../console-doesnt-detect-external-storage

Problem with storage on Xbox one/external hard drive