Problem with Solitaire annual subscription on Android

Discus and support Problem with Solitaire annual subscription on Android in XBoX Games and Apps to solve the problem; My annual subscription still has 2 months left, but I'm suddenly seeing ads and I don't have the "Premium" icon at the top. The Play store still says I... Discussion in 'XBoX Games and Apps' started by CrypticLime348, Jun 22, 2018.

  1. CrypticLime348
    CrypticLime348 Guest

    Problem with Solitaire annual subscription on Android


    My annual subscription still has 2 months left, but I'm suddenly seeing ads and I don't have the "Premium" icon at the top. The Play store still says I have a subscription.

    :)
     
    CrypticLime348, Jun 22, 2018
    #1
  2. harrypearce2017
    harrypearce2017 Guest
    Help with Microsoft Solitaire Premium

    same problem here with the android app. Active subscription is not showing in the solitaire app.
     
    harrypearce2017, Jun 22, 2018
    #2
  3. Robert S.Watkins
    Robert S.Watkins Guest
    Solitaire Premium subscription

    I was very pleased to see the Solitaire Collection released for Android. However, I am not pleased that the Annual Premium ssubsctiprion I bought for Win 10 does not apply to my mobile device.

    Comments Microsoft?
     
    Robert S.Watkins, Jun 22, 2018
    #3
  4. harrypearce2017 Win User

    Help with Microsoft Solitaire Premium

    same problem here with the android app. Active subscription is not showing in the solitaire app.
  5. Lucas Lauer Win User

    change solitaire premium subscription to annual

    Hello, AdoreBoat110997. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Please go to: https://account.microsoft.com/services

    Find your Solitaire subscription > Click on Manage > Click Change on the payment page next to “Has recurring billing.”

    Click Change plan to change the subscription length.

    If these options are not shown to you, it means the billing length cannot be changed for the subscription. So you will need to cancel it and subscribe again to an annual billing plan.

    If you have any question, please let me know.
  6. harrypearce2017 Win User

    Subscription to Solitaire not showing

    Same problem here with the solitaire collection app for android. Google play says i have an active subscription but it definitely isn't showing in the app. How can i contact microsoft support on this? Google support wasn't able to help... they took my money,
    though...
  7. AudreyMorehead Win User

    Premium Subscription Disappeared!

    Any resolution yet? Same thing happened to me with Microsoft Solitaire PREMIUM (paid annually) app on my iPad!
  8. EicheCaesar5468 Win User

    Solitaire Premium subscription

    Do you (in your Android device) have the possibility to purchase THW Premium subscription through your store?

    I've bought it on Win 10, now my iOS device doesn't now anything about it. If I try to look up how much the annual subscription costs in iOS, I receive an error message like "an error occured during your purchase".

    Very annoying.
Thema:

Problem with Solitaire annual subscription on Android

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