problem with signing in with the pop-up window

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into your Microsoft account on a pop-up window.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please open your browser and clear its cache and cookies. This can help resolve any conflicts with the sign-in process.

And then reset the Microsoft store by pressing Windows + R to open the Run dialog box.

Type wsreset.exe and press Enter. This will reset the Microsoft Store cache.

Next is to check for Windows updates. To do this, go to "Settings" > "Update & Security" > "Windows Update."

Click "Check for updates" and install any pending updates. Restart your computer afterward.

Then run the Windows Store troubleshooter. Go to "Settings" > "Update & Security" > "Troubleshoot."

Select "Additional troubleshooters" and run the "Windows Store Apps" troubleshooter.

After that is to reinstall the Microsoft Store. Kindly open PowerShell as an administrator.

Run the following command:

Get-AppxPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer and try signing in again.

Thank you for your cooperation.

Hello,

It seems your asking about a problem with Internet Explorer, if that's the case this is an issue to be discussed in the private beta forums located
here.

When clicking the link if you reach "GROUP NOT FOUND" or "Page not found" and this is your first post to the forums, you will need to wait at least 3 days (after your first post) in order to get access to those private forums.

Since you are under an NDA (Non-Disclosure Agreement) you can only post feedback/bugs in that section and not anywhere else .

Thank You!

I solved this problem.

I just trying to start asphalt 8, the game that uses xbox live.

When i start it, the sign in microsoft account window pop up.

I signed in.

Try to start fh4... and the game started!!!

most sign ins work besides the pc game pass sign in and the minecraft microsoft login. it seems anything with a pop up window to sign in does not work

Actually I Tried To Sign In On My Xbox 360 And Yes I Got Any Sort Of Security Pop Up Message (kind of) Saying
"Sorry There's A Problem With The Credentials That You're Using To Sign In. Go To https://account.live.com To Fix The Problem." With The Code "801540A9" And My Account Only Works On My Windows 10 PC, Xbox One Console And on the Xbox App on Windows
10 But Not On The Xbox 360.