problem with security

Discus and support problem with security in XBoX on Consoles to solve the problem; Hi guys, I recently changed my phone number to my account in the security category after microsoft asked me for a code that I had to receive on my old... Discussion in 'XBoX on Consoles' started by silvercarnage18, Sep 6, 2017.

  1. silvercarnage18
    silvercarnage18 Guest

    problem with security


    Hi guys, I recently changed my phone number to my account in the security category after microsoft asked me for a code that I had to receive on my old phone number, but this one no longer exists, I therefore as explained above delivered the new, the problem
    is that I find myself blocked 1 month, time to set up the new, which blocks me on a lot of things, so I would like to be able to delete this waiting to take full advantage of my account again, it really blocks me to the point of finding myself here on an English
    forum while I am French and you have understood English is not my strongest quality

    but i'm here because microsoft also blocks me access to the french technical support for 1 month because of this famous change, so I come to you to solve this problem,

    thanks you,

    François.

    :)
     
    silvercarnage18, Sep 6, 2017
    #1
  2. Rayd xrapiid
    Rayd xrapiid Guest
    Problem with security verification

    Hi, i want to play with my oldest account but the xbox live tell me my mail with my password, or this mail is deleted, i can.t change this mail. Do you can help me ? Sorry for my english, i'm french......
     
    Rayd xrapiid, Sep 6, 2017
    #2
  3. Misses Quinzel
    Misses Quinzel Guest
    Problem with security verification

    Hey, Lord Mordeath! This thread is a bit old. The codes can take a bit to get to you. Mine took an hour earlier today. If you still haven't received your code, please post up a new thread detailing what you're running into and troubleshooting you've already
    completed. This way we can get you the individual support that works best on the forums. problem with security :)
     
    Misses Quinzel, Sep 6, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    problem with security

    Hey silvervarnage18! There is no way around the 30 day waiting period as it is a security precaution. You will need to wait it out. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Sep 7, 2017
    #4
  5. JiggaHere15 Win User

    Security Problems

    Hi there! Please make sure that you are using the right parental account for your son's account. You can try to check if it's added by going to account.microsoft.com/family. Also, try to add your son's account to your console by using the parental account.

    You can manage privacy settings using the parent by going to account.xbox.com/settings

    You may also contact official xbox support to check the issue on their end.
  6. juan van Win User

    Security problems

    If you think your account has been compromised, Contact Support to start an Unauthorized Access Claim.

    The security Page is for what to do so you do not get hacked.

    support.xbox.com/contact-us
  7. BarbblerElf Win User

    Security Problems

    Well he won't be asked again unless he doesn't have access to a possibly outdated security proof. He'd be out of luck and just have to pay for Xbox live for that month, not be able to use it, and just deal for the 30 days it takes to add or change that info.
    Kinda like paying a months rent and not being allowed into your home cause they changed the locks and don't believe you're yourself.
  8. VibroPlex Win User

    Security Problems

    Microsoft Accounts now require 'proof' data, to allow you to 'prove' who you are using 'Two-Factor Verification'. This is wise given that off-the-shelf hardware and easily found open source software can crack passwords in very little time (see

    http://arstechnica.com/security/2012/12/25-gpu-cluster-cracks-every-standard-windows-password-in-6-hours/     ).



    So, since Microsoft is security minded and protects your account data, they added proofs to secure your account. And, since Xbox LIVE accounts are built on top of Microsoft Account security, that applies to gamers like you and me. Proofs are:



    1) A phone # (preferably a cell # to text you a message - very convenient when away from home)

    2) An alternate email address (which can be used to send a password reset confirmation to)

    3) A 'Trusted PC' (requires Windows Vista or later + the free Microsoft Windows Live Essentials app - very optional and won't work on a Mac or Linux boxen)

    4) A Security Question and Secret Answer



    If you don't have these filled in, you will be required to do to, so visiting
    http://account.live.com/     and clicking on Edit security info is a good idea.

    http://answers.microsoft.com/en-us/windowslive/forum/liveid-wlsecurity/two-factor-authentication-tfa-what-is-a-microsoft/79321863-cf01-44f3-a181-87f531c5129e
  9. Mister Cizl Win User

    problem with security

    Hey silvervarnage18! There is no way around the 30 day waiting period as it is a security precaution. You will need to wait it out. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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problem with security

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