Problem with rewards.

My account says there is a problem or delay in my rewards being posted to my account. Is it possible to have my rewards posted to my account? I been dealing with this same problem for two years now and have had to create other posts to get my rewards posted
to my account.

:)

 

Problem with Rewards

Could you help?

"Information Needed

Some of the information we have on file appears to be incorrect. Please ensure the personal email associated with your Microsoft Commerce account is correct by clicking the button below. If it is in fact correct, please create a post in our support forum here."

What I must do?

 

Problem with rewards

Hello Indiana,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
for the inconvenience.

 

You posted in the discussion forum which is not monitored by the staff. You will want to re-post (if you have not already) by changing the Forum Type to SUPPORT.