Problem with registering my Xbox One.

Tried to register my Xbox one to myservice.xbox and I kept getting this error message:

An error occurred. Please try again.

The serial number entered is already registered to you. To manage this device, select it from the registered devices list. Or, enter a new serial number and try again.

It says I have no devices even registered.

Can anybody help?

Thanks

:)

 

Problem registering my Xbox One

Just tried to register my Xbox one but it won't accept my phone number. Tried home and mobile and used the international dialling code (+44 in the UK). Anyone else having this problem and how do I solve it?

Thank you.

 

Can't power off with media remote

Hi

I've been using the Xbox One media remote with my One S and a few weeks ago, it stopped registering when I hold a button, while still registering button presses.

This means I can't turn the power off with the media remote the same way I can with a regular controller.

I assumed the remote was at fault and yesterday I bought a new one but it now works the same way.

Anyone else having this problem?

Cheers

 

If it says that the serial number has already been registered to you, then have you check the list of registered devices to see if it was listed?

 

The Myservice website is broken now for many months for lots of people. Says same message for me whenever I access it. Pretty well nothing you can do until MS with their mighty web presence realise it is broken and fix it!!

 

This is frustrating beyond belief. So if I cant register my device then how can I get it serviced?

 

Hey there tommydarock1983!

If you're currently experiencing issues registering your Xbox One console, I recommend contacting our chat or phone support agents through our Contact Us page.

Since this is an older thread, please be sure to post a new thread if you need assistance in the future! Thanks!