Problem With Redeeming Code

Discus and support Problem With Redeeming Code in XBoX on Consoles to solve the problem; Hi, I have 2 gold xbox accounts which i have used with my xbox and i am trying to redeem xbox live codes i bought from a local store but every time... Discussion in 'XBoX on Consoles' started by DOMINATOR QTTR, Dec 17, 2017.

  1. DOMINATOR QTTR
    DOMINATOR QTTR Guest

    Problem With Redeeming Code


    Hi,

    I have 2 gold xbox accounts which i have used with my xbox and i am trying to redeem xbox live codes i bought from a local store but every time it ends with a error stating "something went wrong with redeeming the code". I have tried on both accounts and
    i have tried to use another card also same problem occured on xbox as well as my pc. Please help me to solve this issue. Thank you.

    :)
     
    DOMINATOR QTTR, Dec 17, 2017
    #1
  2. Enigma 8th
    Enigma 8th Guest
    Problem with redeeming codes

    I have no idea why but it looks like the code worked in that link! Really weird, is there an explanation to this? Did I do something wrong during the redeeming process on console or it depends on something else? Anyway, thanks a lot!
     
    Enigma 8th, Dec 17, 2017
    #2
  3. PalmettoBling
    PalmettoBling Guest
    Problem with redeeming codes

    Go to this site: https://redeem.microsoft.com/enter?ref=xboxcom

    Make sure you're logged in with the Microsoft Account associated to the GamerTag for which you want to redeem the code and try there; see if that helps resolve your issue.

    Best of luck!
     
    PalmettoBling, Dec 17, 2017
    #3
  4. WPAK
    WPAK Guest

    Problem With Redeeming Code

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Dec 17, 2017
    #4
  5. WPAK Win User

    FIFA 13 NTSC-J on a PAL console

    If the season ticket is a code that can be redeemed, you may still encounter problems with redeeming that code. Because if the code is region locked, you wont be able to redeem it on your account
  6. ZERO 117MX Win User

    GEARS OF WAR COLLECTION FREE ....BUT REDEEM CODE NOT WORK

    I had the same problem, the solution is to go to the microsoft official website and redeem the code there, the problem is from the xbox one in the option of "Redeem code 2".
  7. ZERO 117MX Win User

    Problem with redeem code

    I had the same problem as you, the solution is using the microsoft website and redeem your code there, looks like the problem comes from the xbox one in the "redeem code " option
  8. ZERO 117MX Win User

    Code not redeemable

    I had the same problem as you, try using the microsoft website and redeem your code there, looks like the problem comes from the xbox one, on the "redeem code 2" clickable part.
  9. RomkaZzz Win User

    Prepaid code

    What a problem with a code? It was redeem it? Did you trying redeem it on web or Xbox app?
Thema:

Problem With Redeeming Code

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