Problem with preorder punchcard

I preordered 3 of the required games to get the 15,000 points but only 2 games registered. I think the problem was because i preordered skyrim 12 hours before it came out but it still says preordered. can someone please help me so i can get the points i've
earned.







:)

 

Preorder punchcard challenge

The demand preorder punchcard is running from 1 october till 31 december. The games you can preorder now only go as far as 17 november (The Sims 4) . Do games released after 17 november still count for your punchcard challenge?

(e.g. I preorder 2 games now (from list till 17 november) and preorder a game later, that is not at the current list (but releases before 31 december) , does that count for 3 games on my punchcard?)

 

Preorder punchcard

I never received my rewards for the preorder punchcard. The 3 games showed up as preordered on the punchcard but no points.

 

Hello WAWARUN420,

For this offer, only pre-orders during the offer period are eligible for punches. Therefore, only your purchases of Dead Rising and Skyrim were eligible, and received punches.