problem with premium subscription

Muddylady · Nov 4, 2016

in the middle of my challenges, I suddenly started getting ads again in Jigsaw. I clicked to upgrade and saw that I am paid through March 1 2017 so why have the ads come back?????

:)

Darker Reaper · Nov 4, 2016

battlefield 3 premium question

I don't think they have the premium edition of the Battlefield 3 on the marketplace, so I'm going to go with it's just premium subscription and you'd need Battlefield 3 base game to play.

Edit: Just checked it's just the subscription. If your want the Battlefield 3 Premium edition (Base game and premium subscription) you'd have to buy if from a retailer.

TerryBrewster · Nov 4, 2016

Premium Subscription

I have a Premium subscription on my computer at home.

I am able to log on using my computer at work and it syncs,only thing is I see ads.

Is the premium subscription only valid on the machine it was bought on or is it on my Microsoft account?

Both machines are Win 10

Miss Ghidorah · Nov 4, 2016

Hey there Muddylady -

Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with account and billing issues here on the public facing forums. You will need to speak directly with phone
or chat support for further assistance.

Please let us know if you have any additional Xbox support questions! We're here to help.

Miss Ghidorah

Hey there Muddylady -

Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with account and billing issues here on the public facing forums. You will need to speak directly with phone
or chat support for further assistance.

Please let us know if you have any additional Xbox support questions! We're here to help.

Michael Bojan

Hi I am having problems purchasing another premium subscription, on the other device

Hey there v Sim CO,

To clarify, a Subscription for Premium is for use on a single device, if you're wanting to use Premium services on another device you'll need a separate subscription. Is the issue that you're unable to purchase a subscription or that you were looking to
transfer it?

Let us know!

Mary M Salvador

Hi SSenator, I had problems for months with the premium subscription, uninstalled, rebooted about a dozen times, did the store reset about 6 times. Then a few days ago I changed the time, even though the time was correct, then changed the time back to the
correct time and I was able to purchase my premium subscription. While I was trying to get the premium subscription on my new laptop it expired so I had to purchase a new subscription. Lucky? maybe, but for a few days now I have had no problems. Good Luck....

Mister Kellogg

Hi camromere,

When viewing the app on your Android device do you see an option to upgrade the game on that platform as well?

Thank you.

FireyRedCorp

Hi camromere,

When viewing the app on your Android device do you see an option to upgrade the game on that platform as well?

Thank you.

I am getting this same issue. And yes I still get the option to upgrade the game on my android smart phone as well.

Is this because the phone is looking at the android store whilst the PC is looking at the window's store??

I really don't want to pay for 2 sets of premium subscriptions if this is the case.

problem with premium subscription